Notice Information
Notice Title
GB-Newcastle upon Tyne: T19/0043 Merchant platform
Notice Description
Northumbria University is undertaking several transformative project across it professional services departments. As part of these projects, we are also reviewing the underlying technologies. The scope of this particular enquiry is our merchant platform. The service of Merchant Acquirer / Payment Service Provider to facilitate a payment processing service for all major credit and debit cards. Processing needs to be possible online, on a card terminal and over the telephone which means that the platform needs to support transactions with and without the cardholder being present. In total, we processed 136,970 transactions in 2019. The platform must include at a minimum: *Capability to integrate with multiple payment platforms e.g. WPM and Netcall *Provision of processing terminals with Chip & Pin functionality *A merchant portal with self-service tools to run reports, manage user accounts and access transaction details in real time *Ability to view and address disputes (chargebacks) online *A customizable rule based risk system to mitigate fraud *Strong multifactor customer authentication *Offer Dynamic Currency Conversion *Ability for us to issue refunds We expect to issue a full tender towards the end of July. Please use the provided email address as the main means of contact until this time. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.The University considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-2ac88913-d3be-418b-a065-bbf44a606393
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/235a2d50-c241-4e83-8af6-0b050af0048f
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
-
- CPV Codes
66170000 - Financial consultancy, financial transaction processing and clearing-house services
Notice Value(s)
- Tender Value
- £500,000 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 29 Jun 20205 years ago
- Submission Deadline
- 22 Jul 2020Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 13 Sep 2020 - 13 Sep 2023 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- NEWCASTLE UPON TYNE
- Postcode
- NE1 8ST
- Post Town
- Newcastle upon Tyne
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC43 Tyneside
- Delivery Location
- TLC North East (England)
-
- Local Authority
- Newcastle upon Tyne
- Electoral Ward
- Monument
- Westminster Constituency
- Newcastle upon Tyne Central and West
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/235a2d50-c241-4e83-8af6-0b050af0048f
29th June 2020 - Opportunity notice on Contracts Finder -
https://www.delta-esourcing.com/tenders/UK-GB-Newcastle-upon-Tyne:-T19/0043-Merchant-platform/6UVJQEY478
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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