Award

ServiceNow Advisory Service (Low Code)

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

27 Oct 2025 at 11:32

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP), located in Blackpool, is the buying organisation for the "ServiceNow Advisory Service (Low Code)" tender, which falls under the IT software development services category. This procurement was conducted through a call-off from a framework agreement, a selective procurement method. The contract, valued at £600,000, was awarded to Computacenter (UK) Ltd on 24 October 2025 and is scheduled to commence on 3 November 2025, concluding on 31 March 2026. The process, which is in the award stage, is relevant to businesses in the North West region of the United Kingdom.

This tender presents significant opportunities for businesses specialising in IT software development, particularly those experienced in ServiceNow platform development. It is well-suited for small and medium-sized enterprises (SMEs) looking to expand their projects in partnership with a major governmental body. The procurement process's selective nature indicates that businesses with existing framework agreements may find this opportunity appealing, promising potential for both revenue growth and strengthening relationships with the public sector.

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Notice Information

Notice Title

ServiceNow Advisory Service (Low Code)

Notice Description

Development of DWP's ServiceNow platform

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2b736d1d-77ed-44af-92e8-aed22d72170b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/47ca09a4-ddc1-48bc-9c49-12bd1f556351
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212517 - IT software development services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
£600,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 Oct 20253 months ago
Submission Deadline
5 Sep 2025Expired
Future Notice Date
Not specified
Award Date
23 Oct 20254 months ago
Contract Period
3 Nov 2025 - 31 Mar 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
DWP Digital Workplace Commercial Team
Contact Email
ed.desktopbag@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLD North West (England)
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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