DISAGREEMENT RESOLUTION AND MEDIATION SERVICE
Description: Blackpool Borough Council is seeking a provider to deliver the statutory Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. The service must offer impartial, independent mediation and disagreement resolution to support the effective resolution of disputes between families, the local authority, and education providers, in line with the requirements set out in Chapter 11 of the SEND Code of Practice.
Summary: Blackpool Borough Council intends to commission a statutory Special Educational Needs and Disabilities (SEND) mediation and disagreement resolution service. The provider will support impartial, independent resolution of disputes between families, the local authority and education providers. The service is intended to help resolve disagreements effectively and must operate in line with Chapter 11 of the SEND Code of Practice. This is a public service contract covering special education and associated health and social work support. It would suit organisations that provide mediation, disagreement resolution or related SEND support, particularly where they can work independently with families, councils and education settings. The council is the commissioning body and the service relates to its statutory SEND responsibilities.