Award

Service Desk Analyst

MCA - MARITIME AND COASTGUARD AGENCY

This public procurement record has 2 releases in its history.

Award

29 Aug 2023 at 15:04

Award Notice
Award

29 Aug 2023 at 14:49

Award Notice
Summary of the contracting process

The Maritime and Coastguard Agency (MCA) has awarded a contract for a Service Desk Analyst. The procurement method used was selective with a value of GBP 12,296. The contract period is from 10th August 2023 to 9th November 2023. The award was made on 9th August 2023, and the location is in Southampton, England. The MCA sought assistance during core hours through a call-off from a framework agreement.

This tender presents an opportunity for businesses providing personnel services, specifically for temporary staff. Small and medium-sized enterprises (SMEs) may find this tender suitable for bidding. The MCA aimed to enhance its 24/7 Service Desk team's operational efficiency, signalling a need for external support within the contract period. Businesses in the personnel supply services industry, especially those experienced in selective procurement from framework agreements, could leverage this opportunity for business growth.

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Notice Information

Notice Title

Service Desk Analyst

Notice Description

The MCA 24/7 Service Desk team are operating without the complement of resources to provide the right level of service to the organization. The team need assistance during core hours, therefore, the MCA are looking to introduce contract resource.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2b8dfc20-37f5-47e3-b29e-de7c9bc22407
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cc8afac5-4ead-483a-9b63-a794801f9e8d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£12,296 Under £100K
Lots Value
Not specified
Awards Value
£48,066 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 20232 years ago
Submission Deadline
9 Aug 2023Expired
Future Notice Date
Not specified
Award Date
9 Nov 20223 years ago
Contract Period
9 Aug 2023 - 9 Nov 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MCA - MARITIME AND COASTGUARD AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

ARM CORPORATE SERVICES IT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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