Award

Digital communication services/Cloud-based IT system

EAST SUFFOLK DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

01 May 2025 at 15:55

Summary of the contracting process

The procurement process for the digital communication services contract, titled "Zoom contact Centre," was undertaken by East Suffolk District Council. The contract pertains to the industry category of "Software package and information systems" and is located in the East of England, United Kingdom. The procurement stage has reached the award phase, with the award being made on 25th April 2025, and details published on 1st May 2025. The procurement method was selective, specifically a call-off from a framework agreement, and the contract period spans from 25th April 2025 to 22nd October 2027.

This tender offers significant opportunities for growth among businesses specialising in software solutions and cloud-based IT systems. Large-scale enterprises with the capacity to deliver comprehensive digital communication services would find this opportunity particularly well-suited, considering the procurement method and contract value of £178,719.89. The successful supplier, 4sight Communications Limited, exemplifies the type of business that fits well within such a competitive and selective procurement framework. The contract extends over two years, providing a sustained engagement period for businesses involved.

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Notice Title

Digital communication services/Cloud-based IT system

Notice Description

This is a contract award notice only

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2b99f679-9523-40dc-8b37-969876a994fc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b3b89907-366c-41e3-8b17-90e9158b86cf
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£178,719 £100K-£500K
Lots Value
Not specified
Awards Value
£178,719 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 May 20259 months ago
Submission Deadline
16 Apr 2025Expired
Future Notice Date
Not specified
Award Date
24 Apr 202510 months ago
Contract Period
24 Apr 2025 - 22 Oct 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EAST SUFFOLK DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LOWESTOFT
Postcode
NR33 0EQ
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified

Local Authority
East Suffolk
Electoral Ward
Kirkley & Pakefield
Westminster Constituency
Lowestoft

Supplier Information

Number of Suppliers
1
Supplier Name

4SIGHT COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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