Award

Customer Satisfaction Research

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Award

22 Sep 2019 at 13:00

Summary of the contracting process

The procurement process for the "Customer Satisfaction Research" contract, initiated by the Student Loans Company, encompasses the provision of customer satisfaction measurement services within the research services industry category. The contract, valued at £240,000, is located in Scotland, United Kingdom. The procurement has reached the award stage, with the tender period concluding on 18 September 2019. The contract period is scheduled to commence on 1 October 2019 and run until 30 September 2020.

This tender presents significant opportunities for market growth for firms involved in research and customer satisfaction measurement services. Businesses with expertise in these areas, particularly large organisations capable of delivering comprehensive research methodologies, would be particularly well-suited to compete for such contracts. Engaging in this bidding process could lead to fruitful collaborations and diversification into public sector projects.

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Notice Title

Customer Satisfaction Research

Notice Description

Customer satisfaction measurement services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2c1ef401-5e9f-424e-8e5d-1ec5bd6a2adb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/245321fb-8069-42b8-8179-aee896642dbe
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
Not specified
Awards Value
£240,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Sep 20196 years ago
Submission Deadline
18 Sep 2019Expired
Future Notice Date
Not specified
Award Date
17 Sep 20196 years ago
Contract Period
30 Sep 2019 - 30 Sep 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Not specified
Contact Email
joan_mccluskey@slc.co.uk
Contact Phone
+441413062109

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
2
Supplier Names

N/A

PROGRESSIVE PARTNERSHIP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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