Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

GSS24291 - IT Service Manager

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 6 releases in its history.

Award

20 Oct 2026 at 10:02

Award Notice
AwardUpdate

30 Mar 2026 at 14:30

Award Notice
Award

25 Sep 2025 at 16:11

Award Notice
Award

01 Jul 2025 at 07:57

Award Notice
Award

30 Apr 2025 at 11:45

Award Notice
Award

23 Apr 2024 at 10:53

Award Notice
Summary of the contracting process

UK Research and Innovation required an IT Service Manager, supplied through a personnel service. The role supports the organisation’s IT service management; the procurement describes the requirement as bringing in an IT Service Manager rather than setting out specific duties or deliverables. UK Shared Business Services Limited acted as the buyer. The stated delivery location is Swindon, England. This is a professional staffing requirement, not a purchase of IT equipment or a wider outsourced service. The procurement is categorised as services and covers the provision of personnel, including temporary staff.

The procurement is complete and awarded to Hays Specialist Recruitment Ltd. The buyer made a direct award through the CCS Non Clinical Staffing framework, using a call-off procedure. The award date was 2 April 2024. The initial contract period ran from 12 April 2024 to 31 March 2025, with variations extending the engagement to 31 March 2027. The latest stated contract value is £233,454.02; earlier award notices recorded values of £77,421.74, £96,342.30, £116,523.50 and £194,786.52 as the term was extended. The original submission deadline was 1 April 2024. The procurement was marked suitable for small and medium-sized enterprises. No lots or evaluation criteria are set out.

For recruitment businesses and staffing suppliers, this award shows that UK Research and Innovation uses the CCS Non Clinical Staffing framework to source IT service management personnel. Hays Specialist Recruitment Ltd secured the work, and successive variations indicate that the buyer retained the appointed supplier and extended the engagement over multiple periods. A credible competitor for a comparable requirement would need to provide suitable IT Service Manager candidates through the relevant framework route and demonstrate the ability to sustain the placement over an extended engagement. The stated requirement is for a single professional role, rather than a broad IT delivery team, making specialist recruitment and continuity of candidate provision central to the commercial fit. The procurement is marked suitable for SMEs.

How relevant is this notice?

Notice Information

Notice Title

GSS24291 - IT Service Manager

Notice Description

***Please note this is an award notice, not a call for competition*** UK Research and Innovation have a requirement to bring in a IT Service Manager. This has been sourced via direct award against CCS RM6277 Non Clinical Staffing. Original Contract - 01/04/2024 to 31/03/2025 Variation 001 - 01/04/2025 to 30/06/2025 Variation 002 - 01/07/2024 - 30/09/2025 Variation 003 - 01/10/2025 to 31/03/2026 Variation 004 - 01/04/2026 to 30/09/2026 Variation 005 - 01/10/2026 - 31/03/2027

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2ce729f8-f4db-43e2-ad12-0eeea8560c77
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5cec8dfa-82d4-498b-9b17-1ab51b60a951
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£233,454 £100K-£500K
Lots Value
Not specified
Awards Value
£718,526 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Apr 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1UH
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

Hays Specialist Recruitment Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...