Award

The Provision of a Patient Experience and Engagement Support Service on behalf of NHS Leeds Clinical Commissioning Groups Partnership

NHS SHARED BUSINESS SERVICES LTD (NHS SBS)

This public procurement record has 1 release in its history.

Award

23 Nov 2017 at 23:30

Award Notice
Summary of the contracting process

The NHS Shared Business Services Ltd (NHS SBS) has successfully awarded a contract titled "The Provision of a Patient Experience and Engagement Support Service" on behalf of the NHS Leeds Clinical Commissioning Groups Partnership. This procurement process is classified under the services category, specifically focusing on research and development consultancy services and education and training services. The contract, valued at £570,000, spans a duration of three years from 1st January 2018 to 31st December 2022, with the possibility of a two-year extension. The procurement method employed was an open procedure, and the tender concluded on 4th August 2017 in the Yorkshire and the Humber region, United Kingdom.

This tender presents a significant opportunity for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), to engage in the healthcare sector. Companies that specialise in patient engagement, research consultancy, or training services will find themselves well-positioned to compete for similar contracts in the future. The emphasis on affordability and long-term support services reflects a strong demand for innovative and effective solutions in patient experience management, which could lead to sustainable growth and partnerships in the sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

The Provision of a Patient Experience and Engagement Support Service on behalf of NHS Leeds Clinical Commissioning Groups Partnership

Notice Description

NHS SBS acted on behalf of the NHS Leeds North, Leeds South and East and Leeds West Clinical Commissioning Groups (CCGs) known as NHS Leeds Clinical Commissioning Groups Partnership who worked closely together across Leeds to appoint an independent engagement. The Affordability Threshold was PS114,000 per annum and the Contract will be for a duration of 3 years with the option to extend for a further 2 years and all figures forthwith includes the option to extend.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2d1d40ec-eec7-4f52-8697-4c3d0f37539d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/396e4c7f-4212-4502-8781-b0be85d201dd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

80 - Education and training services

CPV Codes

73000000 - Research and development services and related consultancy services

73200000 - Research and development consultancy services

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£570,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Nov 20178 years ago
Submission Deadline
4 Aug 2017Expired
Future Notice Date
Not specified
Award Date
28 Sep 20178 years ago
Contract Period
1 Jan 2018 - 31 Dec 2022 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES LTD (NHS SBS)
Contact Name
Rachael Frank
Contact Email
rachael_frank@nhs.net
Contact Phone
+44 1612123714

Buyer Location

Locality
LEEDS
Postcode
LS15 8ZB
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Leeds
Electoral Ward
Garforth & Swillington
Westminster Constituency
Leeds East

Supplier Information

Number of Suppliers
1
Supplier Name

VOLUNTARY ACTION LEEDS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-2d1d40ec-eec7-4f52-8697-4c3d0f37539d-2017-11-23T23:30:23Z",
    "date": "2017-11-23T23:30:23Z",
    "ocid": "ocds-b5fd17-2d1d40ec-eec7-4f52-8697-4c3d0f37539d",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "20171123233021-39",
        "title": "The Provision of a Patient Experience and Engagement Support Service on behalf of NHS Leeds Clinical Commissioning Groups Partnership",
        "description": "NHS SBS acted on behalf of the NHS Leeds North, Leeds South and East and Leeds West Clinical Commissioning Groups (CCGs) known as NHS Leeds Clinical Commissioning Groups Partnership who worked closely together across Leeds to appoint an independent engagement. The Affordability Threshold was PS114,000 per annum and the Contract will be for a duration of 3 years with the option to extend for a further 2 years and all figures forthwith includes the option to extend.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "73000000",
            "description": "Research and development services and related consultancy services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "73200000",
                "description": "Research and development consultancy services"
            },
            {
                "scheme": "CPV",
                "id": "80000000",
                "description": "Education and training services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "Yorkshire and the Humber",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2017-08-04T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-01-01T00:00:00Z",
            "endDate": "2022-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-60752",
            "name": "NHS Shared Business Services Ltd (NHS SBS)",
            "identifier": {
                "legalName": "NHS Shared Business Services Ltd (NHS SBS)"
            },
            "address": {
                "streetAddress": "On behalf of NHS Leeds Clinical Commissioning Groups Partnership, 3200 Century Way, Thorpe Park",
                "locality": "Leeds",
                "postalCode": "LS15 8ZB",
                "countryName": "ENG"
            },
            "contactPoint": {
                "name": "Rachael Frank",
                "email": "rachael_frank@nhs.net",
                "telephone": "+44 1612123714"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-73264",
            "name": "Voluntary Action Leeds",
            "identifier": {
                "legalName": "Voluntary Action Leeds"
            },
            "address": {
                "streetAddress": "Voluntary Action Leeds Stringer House 34 Lupton Street Leeds LS10 2QW"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-60752",
        "name": "NHS Shared Business Services Ltd (NHS SBS)"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-2d1d40ec-eec7-4f52-8697-4c3d0f37539d-1",
            "status": "active",
            "date": "2017-09-29T00:00:00+01:00",
            "datePublished": "2017-11-23T23:30:23Z",
            "value": {
                "amount": 570000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-73264",
                    "name": "Voluntary Action Leeds"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-01-01T00:00:00Z",
                "endDate": "2022-12-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/396e4c7f-4212-4502-8781-b0be85d201dd",
                    "datePublished": "2017-11-23T23:30:23Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}