Award

I.T Service Management System

UNIVERSITY OF CUMBRIA

This public procurement record has 1 release in its history.

Award

16 Dec 2024 at 10:54

Summary of the contracting process

The University of Cumbria has completed the award phase of a procurement process for an I.T Service Management System, with the project contract awarded to Softcat. The procurement falls under the IT services category, specifically consulting, software development, internet, and support. This contract, valued at £82,510.80, will implement a cloud-based unified AI portal to streamline incident management across various departments within the university. The project is set to commence on 1 March 2025 and conclude on 29 February 2028, with the delivery location specified as the North West region of the United Kingdom. This procurement was carried out using a selective method, calling off from a framework agreement, and culminated in the award announcement on 16 December 2024.

This tender presents significant growth opportunities, particularly for large-scale IT service providers capable of delivering sophisticated cloud-based solutions. Softcat, a well-established supplier, has been entrusted with the contract, highlighting the demand for experienced firms in the field of IT service management. Businesses with expertise in developing and managing AI-driven, unified systems for higher education institutions would find such tenders particularly relevant. Additionally, companies capable of handling large-scale integrations that enhance operational efficiency through advanced software solutions are notably suited to compete in similar future opportunities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

I.T Service Management System

Notice Description

The University of Cumbria require an incident management system in line with future plans to enable services of several departments to be under a cloud based unified AI portal to allow a streamlined system .

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2df4a9f1-ba9a-4152-a08f-9981130abcfc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fae260e7-8f4a-457c-a4c3-7cd7a43b39b3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£82,510 Under £100K
Lots Value
Not specified
Awards Value
£82,510 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Dec 20241 years ago
Submission Deadline
2 Dec 2024Expired
Future Notice Date
Not specified
Award Date
2 Dec 20241 years ago
Contract Period
1 Mar 2025 - 29 Feb 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF CUMBRIA
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
-
Postcode
CA1 2HH
Post Town
Carlisle
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
TLD North West (England)

Local Authority
Cumberland
Electoral Ward
Castle
Westminster Constituency
Carlisle

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-2df4a9f1-ba9a-4152-a08f-9981130abcfc-2024-12-16T10:54:47Z",
    "date": "2024-12-16T10:54:47Z",
    "ocid": "ocds-b5fd17-2df4a9f1-ba9a-4152-a08f-9981130abcfc",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "DA25-13",
        "title": "I.T Service Management System",
        "description": "The University of Cumbria require an incident management system in line with future plans to enable services of several departments to be under a cloud based unified AI portal to allow a streamlined system .",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 37503.6,
            "currency": "GBP"
        },
        "value": {
            "amount": 82510.8,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-12-02T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-03-01T00:00:00Z",
            "endDate": "2028-02-29T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/F7Be962a",
            "name": "University of Cumbria",
            "identifier": {
                "legalName": "University of Cumbria",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/F7Be962a"
            },
            "address": {
                "streetAddress": "-",
                "locality": "-",
                "postalCode": "CA12HH",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Procurement Team",
                "email": "procurementteam@cumbria.ac.uk",
                "telephone": "01228 242643"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02174990",
            "name": "Softcat",
            "identifier": {
                "legalName": "Softcat",
                "scheme": "GB-COH",
                "id": "02174990"
            },
            "address": {
                "streetAddress": "Solar House Fieldhouse Lane Marlow Buckinghamshire"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/F7Be962a",
        "name": "University of Cumbria"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-2df4a9f1-ba9a-4152-a08f-9981130abcfc-1",
            "status": "active",
            "date": "2024-12-02T00:00:00Z",
            "datePublished": "2024-12-16T10:54:47Z",
            "value": {
                "amount": 82510.8,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02174990",
                    "name": "Softcat"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-03-01T00:00:00Z",
                "endDate": "2028-02-29T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/fae260e7-8f4a-457c-a4c3-7cd7a43b39b3",
                    "datePublished": "2024-12-16T10:54:47Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}