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Provision of Secure Email Gateway and Support - PS8250

Driver & Vehicle Licensing Agency

This public procurement record has 1 release in its history.

Award

17 Sep 2026 at 12:49

Award Notice
Summary of the contracting process

DVLA (Driver & Vehicle Licensing Agency) procured secure email gateway services and ongoing support. The requirement covers security software used to protect the agency’s email environment, with the associated support needed to keep the service operating. It is classified as security software and falls within the services category. Delivery is for DVLA in Swansea, Wales. This is a technology service requirement rather than a supply-only purchase: relevant businesses are those able to provide, configure, maintain and support a secure email gateway for a public-sector organisation. The buyer is DVLA, whose operational base for this requirement is on Longview Road in Swansea.

The procurement is complete and the contract was awarded on 27 August 2026 to PHOENIX SOFTWARE LIMITED. The award value is £291,865.62, with the contract running from 1 October 2026 to 30 September 2027. The original tender deadline was 3 August 2026 at 23:59. The procurement used a selective procedure as a call-off from the Government Commercial Agency Framework, rather than an open standalone competition. The award is active and the contract period is stated in the award. The published requirement was for a one-year secure email gateway and support service. No lots or separate award values are identified, and the procurement was assessed as unsuitable for SMEs and voluntary, community or social enterprises.

This award demonstrates established public-sector demand for secure email gateway technology backed by dependable operational support. Businesses considering future work with DVLA should be able to supply enterprise-grade email security software, implement it in a controlled government environment and provide responsive technical support throughout the service period. Credible suppliers are likely to need the capacity to sustain a live security service, manage incidents and updates, and support the buyer’s operational users without disruption. The route used is important commercially: access to the relevant Government Commercial Agency Framework was the basis for this call-off. The assessment recorded the requirement as unsuitable for SMEs and voluntary, community or social enterprises, indicating that scale, framework access and organisational capacity are significant competitive factors.

How relevant is this notice?

Notice Information

Notice Title

Provision of Secure Email Gateway and Support - PS8250

Notice Description

Award of contract has been completed via GCA (Government Commercial Agency) Framework. Award published for transparency. Contract is for the Provision of Secure Email Gateway and Support.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2ea30b5e-3ff5-4298-8f29-3a02b1e7189f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0b7ea861-7860-4169-83c2-8ac9a0a98a19
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48730000 - Security software package

Notice Value(s)

Tender Value
£291,865 £100K-£500K
Lots Value
Not specified
Awards Value
£291,865 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Aug 20261 months ago
Contract Period
1 Oct 2026 - 30 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Driver & Vehicle Licensing Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

Phoenix Software

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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