Award

Ticketing application and chat tool

DFTC - DEPARTMENT FOR TRANSPORT

This public procurement record has 1 release in its history.

Award

07 Nov 2021 at 16:54

Award Notice
Summary of the contracting process

The Department for Transport (DfTc) has completed the procurement process for a contract titled "Ticketing application and chat tool", falling under the IT services category (CPV Code: 72000000). The procurement method used was selective, specifically through a call-off from a framework agreement. The contract has a total value of £24,660 and was active from 3rd September 2021, with the contract period running until 2nd September 2022. The award of the contract was announced on 2nd November 2021, with the official notice published on 7th November 2021.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) that specialise in IT services, particularly those involved in consulting and software development. Businesses that can offer innovative ticketing solutions or chat applications, or have previous experience working with government contracts, are well-suited to compete for similar opportunities in the future. Engaging with the DfTc and developing niche IT capabilities will be crucial for growth in this sector.

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Notice Information

Notice Title

Ticketing application and chat tool

Notice Description

Contract Extension Notice

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2efc4da1-52a6-4f65-a452-814172a5dcc2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c24231c1-3f50-4cde-a2db-71ff6f0f8982
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£24,660 Under £100K
Lots Value
Not specified
Awards Value
£24,660 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Nov 20214 years ago
Submission Deadline
31 Aug 2021Expired
Future Notice Date
Not specified
Award Date
2 Nov 20214 years ago
Contract Period
2 Sep 2021 - 2 Sep 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DFTC - DEPARTMENT FOR TRANSPORT
Contact Name
Not specified
Contact Email
dftprocurement@dft.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Vincent Square
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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