Award

Pegasystems Customer Engagement Enterprise Agreement

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

AwardUpdate

15 May 2024 at 13:42

Award Notice
Award

27 Mar 2024 at 07:39

Award Notice
Summary of the contracting process

The H M Revenue & Customs awarded the Customer Engagement Enterprise Agreement for miscellaneous software and computer systems to Pegasystems Limited. The procurement method was selective, with a call-off from a framework agreement. The contract period is from April 1, 2024, to March 31, 2027, with a total value of £127,345,000. The tender closed on March 22, 2024.

This procurement opportunity in services can benefit large software companies like Pegasystems Limited. Businesses offering software and computer systems should explore similar upcoming tenders by H M Revenue & Customs to leverage their expertise in this industry category. The awarded contract's active status presents a successful example of a contracting process that interested bidders can learn from for future opportunities.

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Notice Information

Notice Title

Pegasystems Customer Engagement Enterprise Agreement

Notice Description

Notice for the award of the Customer Engagement Enterprise Agreement to the incumbent supplier through the CCS BOS Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2f176ab8-16bc-4aa9-9c0a-3d4771d3f7dc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/be97ca9e-1912-4695-bfd0-de18de129f60
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
£127,345,000 £100M-£1B
Lots Value
Not specified
Awards Value
£127,345,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20241 years ago
Submission Deadline
22 Mar 2024Expired
Future Notice Date
Not specified
Award Date
26 Mar 20241 years ago
Contract Period
31 Mar 2024 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PEGASYSTEMS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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