Tender

Request for Information for The Provision of a Patient Experience and Engagement Support Service on behalf of NHS Leeds North, Leeds South and East and Leeds West Clinical Commissioning Groups

NHS SHARED BUSINESS SERVICES LTD (NHS SBS)

This public procurement record has 1 release in its history.

Tender

10 Apr 2017 at 14:00

Summary of the contracting process

NHS Shared Business Services Ltd (NHS SBS) is seeking information through a Request for Information (RFI) for the provision of a Patient Experience and Engagement Support Service on behalf of NHS Leeds North, Leeds South and East, and Leeds West Clinical Commissioning Groups. The procurement process is currently in the planning stage, with an RFI closing date set for 27th April 2017. The estimated budget for this service is approximately £114,000 per annum, with a contract duration expected to be three years, extendable for an additional two years. This initiative falls under the research and development consultancy services industry category and is being conducted in the North East of the United Kingdom.

This tender presents an opportunity for businesses focused on research, consultancy, and training services to engage with public health organisations. Companies that have expertise in patient engagement and experience enhancement, particularly those that can address the needs of hard-to-reach groups, would be well-suited to participate. The RFI aims to refine the service specification and gauge the potential for competitive bids, ultimately aiming to improve service quality and integration in healthcare delivery within the region.

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Notice Title

Request for Information for The Provision of a Patient Experience and Engagement Support Service on behalf of NHS Leeds North, Leeds South and East and Leeds West Clinical Commissioning Groups

Notice Description

REQUEST FOR INFORMATION ONLY The purpose of this Request for Information (RFI) is to support NHS Leeds North, Leeds South and East and Leeds West Clinical Commissioning Groups (the CCGs) to form a view of the best way to procure the services described below and this is not an Invitation to Tender. NHS SBS are acting on behalf of the CCGs and are seeking information from Providers which will be used to help determine the commissioning approach for the provision of an Involvement, Engagement and Patient Experience Function. The CCGs are working closely together across Leeds and have an existing in-house Engagement Team. The CCGs are looking for an Independent Involvement, Engagement and Patient Experience Engagement Function who can supplement their engagement requirements, and must ensure that the statutory duty is underpinned by robust engagement which informs service delivery including the commissioning and de-commissioning of Services. The CCGs are looking for an expert resource and advisory function to complement the engagement work undertaken. This will include the Provision of an Asset-Based Engagement (ABE) approach to ensure the needs of the less often heard and hard to reach groups from each of the nine protected characteristics are taken into account. For the purpose of this RFI, the Affordability Threshold is estimated to be circa PS114,000 per annum and it is envisaged that the Contract will be for a duration of 3 years with the option to extend for up to a further 2 years. Your RFI response will help the CCGs to further refine the Service Specification as well as inform the potential benefits of competition to improve services with regards to meeting the needs of service users, improving quality, value for money and better integration without destabilising service provision. You are therefore encouraged to respond to all questions as fully as you can to evidence the relative benefits of a potential competitive process. Following receipt of the RFI documentation and the finalisation of the CCGs commissioning approach, it is the CCGs expectation that the procurement documentation will be issued within the next 6 months. This RFI has also been advertised in OJEU. To register on EU Supply please log on to the following website: https://nhssbs.eu-supply.com and look for tender reference number 27046.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2f5e4736-312f-4fe9-9ea9-3b5bebc66e03
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e6bf66bc-c673-4d89-be63-6b4a42f9ad56
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

80 - Education and training services


CPV Codes

73000000 - Research and development services and related consultancy services

73200000 - Research and development consultancy services

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Apr 20178 years ago
Submission Deadline
27 Apr 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2018 - 31 Dec 2021 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES LTD (NHS SBS)
Contact Name
Rachael Frank
Contact Email
rachael_frank@nhs.net
Contact Phone
+44 1612123714

Buyer Location

Locality
LEEDS
Postcode
LS15 8ZB
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England)

Local Authority
Leeds
Electoral Ward
Garforth & Swillington
Westminster Constituency
Leeds East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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