Tender

A Deliberative Enquiry Approach to Engage residents on the Development of the Council's Digital Services

DUDLEY METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

02 Apr 2019 at 16:53

Tender Notice
Summary of the contracting process

Dudley Metropolitan Borough Council is currently conducting a tender titled "A Deliberative Enquiry Approach to Engage residents on the Development of the Council's Digital Services". This procurement is classified under market research services within the services category and is based in Dudley, West Midlands. The tender process is at the active stage, with a submission deadline of 26th April 2019. Following this, the contract is scheduled to commence on 3rd June 2019 and will run until 30th September 2019. The procurement method is open, specifically an open procedure below the threshold.

This tender presents a significant opportunity for agencies with expertise in market research and community engagement to support the council's digital transformation agenda. Businesses, particularly SMEs, that specialise in user engagement, research consultancy, or research and development services will find a good fit for their skills in this project. The selected provider will be expected to emphasise the social value of their service delivery, thereby allowing them to contribute positively to the local community while enhancing their business profile and experience.

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Notice Information

Notice Title

A Deliberative Enquiry Approach to Engage residents on the Development of the Council's Digital Services

Notice Description

Dudley Metropolitan Borough Council is seeking a highly experienced agency to identify and recruit people within the Dudley community and to use a deliberative enquiry approach to engage residents on the development of its digital services and how they can be supported to change the way they interact with the council. Dudley's Council Plan 2016/19 has a priority of "One council, building an effective and dynamic organisation", which articulates an ambition of improving the way that residents interact with the Council, as well as reducing the cost of transactions, by implementing a digital self-serve platform (online customer account). In 2016 Corporate Board therefore approved a Digital Transformation Programme of delivery, which included the implementation of a Digital Platform for the Council, with the broad aims of: Enhancing citizen interactions; Improving efficiency (including case management); and Creating significant savings by moving services online/improving self-service. Dudley Council is encouraging organisations / companies, including SME's, to consider the 'Social Value' aspect of their proposed service delivery in projects. The successful provider will be expected to demonstrate how they will support this. Additional information: This exercise is being conducted in electronic format. Documents will be published to the Dudley MBC Black Country Business website. If you wish to take part please register with Dudley MBC e-tendering website (www.blackcountrybusiness.co.uk) and select the Register/Sign In button which is located on the left hand side of the Homepage. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-301394fa-a912-4c51-8704-65e754deda43
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/806dfea1-bdfd-4ee3-8e25-d2fa2270889c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73000000 - Research and development services and related consultancy services

73200000 - Research and development consultancy services

73210000 - Research consultancy services

73300000 - Design and execution of research and development

79310000 - Market research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Apr 20196 years ago
Submission Deadline
26 Apr 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Jun 2019 - 30 Sep 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DUDLEY METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
DY1 1HF
Post Town
Dudley
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG36 Dudley
Delivery Location
TLG West Midlands (England)
Local Authority
Dudley
Electoral Ward
St. James's
Westminster Constituency
Dudley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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