Tender

NNUH Debt Recovery Project

NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Tender

20 Feb 2025 at 11:04

Tender Notice
Summary of the contracting process

Norfolk and Norwich University Hospitals NHS Foundation Trust is initiating a procurement process titled "NNUH Debt Recovery Project" aimed at acquiring external debt recovery services. The industry category falls under accounting review services (CPV 79212500) and accounting services (CPV 79211000). The project is located in Norwich, East of England, with a budget of £75,000. The procurement stage is currently in the tender stage with an open procedure below the threshold. Interested parties must register and apply via the Atamis e-sourcing portal before the tender period ends on 24 March 2025 at 12:00 PM. The contract period is set to start on 21 April 2025 and will conclude on 20 April 2028.

This tender presents significant opportunities for businesses specialising in debt recovery, professional client communication, performance management, and detailed reporting. It is particularly suited to firms with a strong background in compliance with UK laws and maintaining customer relationships. Although this project is not specifically tailored for SMEs or voluntary/community/social enterprises, it provides a robust opportunity for established debt recovery agencies aiming to broaden their portfolio within the public sector and collaborate closely with NHS Shared Business Services.

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Notice Information

Notice Title

NNUH Debt Recovery Project

Notice Description

NNUH is seeking an external debt recovery partner that will work with the Trust and its financial and accounting partner NHS Shared Business Services (NHS SBS) to recover outstanding debts while maintaining compliance with relevant laws and regulations and maintaining customer relationships. Scope of Services * Debt recovery: Recover outstanding debts from individuals or businesses in line with UK laws and regulations. * Client communication: Professional handling of debtor communication via phone, email, mail, and other channels. * Performance management: Regular updates on the status of debt recovery efforts. * Regular reporting: Provision of detailed reports on collection activities, success rates, and outstanding balances Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-307ab39b-cb7a-418e-b2e2-9720a02d0551
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/08318095-aef4-4ad9-8598-6a749f2b8d90
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79211000 - Accounting services

79212500 - Accounting review services

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20251 years ago
Submission Deadline
24 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Apr 2025 - 20 Apr 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
Contact Name
Susan Hadwen
Contact Email
susan.hadwen@nnuh.nhs.uk
Contact Phone
01603645158

Buyer Location

Locality
NORWICH
Postcode
NR4 7UY
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH53 Breckland and South Norfolk
Delivery Location
Not specified
Local Authority
South Norfolk
Electoral Ward
Cringleford
Westminster Constituency
South Norfolk

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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