Award

Avaya Equipment Support and Maintenance

WARWICKSHIRE POLICE

This public procurement record has 1 release in its history.

Award

29 May 2025 at 08:52

Award Notice
Summary of the contracting process

The Police & Crime Commissioner for Warwickshire has concluded a public procurement process for the support and maintenance of Warwickshire Police's Avaya equipment. The contract was awarded to Softcat Plc through a direct award via the Crown Commercial Services RM6100 Technology Services 3, adhering to PCR 2015 regulations. This award, valued at £265,810.77 for an initial term, with potential total contract value reaching £440,521.20 if extended, will span from 18 March 2025 to 30 June 2028. The contract falls under the classification of repair and maintenance services of line telephony and line telegraphy equipment within the West Midlands region. The procurement method was selective through a call-off from a framework agreement, and the completion status indicates the tender is at the Award stage as of 28 May 2025.

This tender offers significant opportunities for businesses in the technology services sector, particularly those specialising in repair and maintenance services aligned with telephony equipment. Small and medium-sized enterprises (SME) as well as voluntary, community and social enterprises (VCSE) might find this contract particularly advantageous due to its alignment with their service and scale capacities. It provides a noteworthy platform for vendors with expertise in telecommunication infrastructure support to align with governmental frameworks and enhance their market positioning by partnering with established authorities like Warwickshire Police.

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Notice Information

Notice Title

Avaya Equipment Support and Maintenance

Notice Description

The Police & Crime Commissioner for Warwickshire has awarded a contract for support & maintenance of Warwickshire Police's Avaya Equipment. This was a direct award via Crown Commercial Services RM6100 Technology Services 3. The award is PCR 2015 compliant. The contract is for an initial term of 39 months with the option to extend for 2 further periods of 12 months each. The lowest value provided is for the initial term total and the highest value the total if optional extensions are used.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-30dfd074-faeb-470a-ba3d-fe36008cb3ca
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f109e4a9-73f0-4266-8683-02d386c9701a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50334000 - Repair and maintenance services of line telephony and line telegraphy equipment

Notice Value(s)

Tender Value
£440,521 £100K-£500K
Lots Value
Not specified
Awards Value
£265,810 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 May 20258 months ago
Submission Deadline
3 Mar 2025Expired
Future Notice Date
Not specified
Award Date
27 May 20259 months ago
Contract Period
18 Mar 2025 - 30 Jun 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WARWICKSHIRE POLICE
Contact Name
Sally Brown
Contact Email
sally.brown@warwickshire.police.uk
Contact Phone
Not specified

Buyer Location

Locality
WARWICK
Postcode
CV35 7QB
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Warwick
Electoral Ward
Warwick All Saints & Woodloes
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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