Notice Information
Notice Title
Provision of T&T- ITSM Level 1 Support (Service Desk) services
Notice Description
Provision of Requirement 1 - The Provision of Service Desk IT Support and Service Desk Agents (SDAs) for Test and Trace Service Desk on a 24-hour x 365 day basis.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-31465649-d441-477f-873c-be77bcdb08aa
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/2b134d97-4b6d-4aff-8e89-fbf1b2ab114e
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72611000 - Technical computer support services
Notice Value(s)
- Tender Value
- £4,000,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £4,000,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Aug 20214 years ago
- Submission Deadline
- 1 Aug 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 7 Aug 20214 years ago
- Contract Period
- 1 Aug 2021 - 1 Aug 2022 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)
- Contact Name
- Procurement Operations
- Contact Email
- procurement.operations@dhsc.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SW1H 0EU
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/2b134d97-4b6d-4aff-8e89-fbf1b2ab114e
18th August 2021 - Awarded contract notice on Contracts Finder -
https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000NKIi/.2r6de76CImWj63aC4R3imRrhqzH_miVFF9973rcYCk
1204 CCZN21A49 - Call Off Order Form_TTCom final_28072021_SIGNED_ (002)_Redacted
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-31465649-d441-477f-873c-be77bcdb08aa-2021-08-18T13:44:47+01:00",
"date": "2021-08-18T13:44:47+01:00",
"ocid": "ocds-b5fd17-31465649-d441-477f-873c-be77bcdb08aa",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "CF-0312600D0O000000rwimUAA1",
"title": "Provision of T&T- ITSM Level 1 Support (Service Desk) services",
"description": "Provision of Requirement 1 - The Provision of Service Desk IT Support and Service Desk Agents (SDAs) for Test and Trace Service Desk on a 24-hour x 365 day basis.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "72611000",
"description": "Technical computer support services"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "SW1H 0EU"
},
{
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 4000000,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2021-08-01T12:00:00+01:00"
},
"contractPeriod": {
"startDate": "2021-08-02T00:00:00+01:00",
"endDate": "2022-08-01T23:59:59+01:00"
},
"suitability": {
"sme": false,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-CFS-159684",
"name": "Department of Health and Social Care (T&T)",
"identifier": {
"legalName": "Department of Health and Social Care (T&T)"
},
"address": {
"streetAddress": "39 Victoria Street",
"locality": "London",
"postalCode": "SW1H 0EU",
"countryName": "GB"
},
"contactPoint": {
"name": "Procurement Operations",
"email": "Procurement.Operations@dhsc.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "GB-CFS-181084",
"name": "Methods Business and Digital Technology Limited",
"identifier": {
"legalName": "Methods Business and Digital Technology Limited"
},
"address": {
"streetAddress": "Saffron House, 6-10 Kirby Street,, London, EC1N 8TS"
},
"details": {
"scale": "sme",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-CFS-159684",
"name": "Department of Health and Social Care (T&T)"
},
"awards": [
{
"id": "ocds-b5fd17-31465649-d441-477f-873c-be77bcdb08aa-1",
"status": "active",
"date": "2021-08-08T00:00:00+01:00",
"datePublished": "2021-08-18T13:44:47+01:00",
"value": {
"amount": 4000000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-CFS-181084",
"name": "Methods Business and Digital Technology Limited"
}
],
"contractPeriod": {
"startDate": "2021-08-02T00:00:00+01:00",
"endDate": "2022-08-01T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/2b134d97-4b6d-4aff-8e89-fbf1b2ab114e",
"datePublished": "2021-08-18T13:44:47+01:00",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"documentType": "Link",
"description": "1204 CCZN21A49 - Call Off Order Form_TTCom final_28072021_SIGNED_ (002)_Redacted",
"url": "https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000NKIi/.2r6de76CImWj63aC4R3imRrhqzH_miVFF9973rcYCk"
}
]
}
]
}