Award

Palo Alto Support and Licensing Renewal 2025

COMPETITION AND MARKETS AUTHORITY

This public procurement record has 1 release in its history.

Award

04 Feb 2026 at 10:27

Summary of the contracting process

The public procurement process for the "Palo Alto Support and Licensing Renewal 2025," managed by the Competition and Markets Authority (CMA), has reached the award stage. The procurement falls under the "Software package and information systems" category with an additional classification for "Technical support services." The process, utilizing a selective procurement method through a call-off from a framework agreement, has resulted in a contract awarded to INSIGHT DIRECT (UK) LTD. The contract covers a period from 24th January 2026 to 23rd January 2029, with an initial award value of £61,342.82. The procurement targets the UK market, specifically focusing on small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). The tender was completed successfully, with the contract details published on 4th February 2026.

This tender presents ample opportunities for businesses specialising in software and information systems, especially those capable of providing robust technical support services. The contract offers a stable, long-term engagement with a prominent government authority, creating potential for growth in both reputation and revenue. Businesses that are small to medium-sized enterprises or those aligned with social enterprise initiatives are particularly well-suited to capitalise on this opportunity, leveraging the procurement method that favours a selective process. Engaging in this project can help such businesses establish a foothold in the public sector, potentially paving the way for additional collaborations in the future.

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Notice Title

Palo Alto Support and Licensing Renewal 2025

Notice Description

Support and Licensing

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-317dae9a-2229-4ab6-b725-564dbe755d5e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4f06cfde-c58e-4189-83ab-d34cb00d7745
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

71 - Architectural, construction, engineering and inspection services


CPV Codes

48000000 - Software package and information systems

71356300 - Technical support services

Notice Value(s)

Tender Value
£61,341 Under £100K
Lots Value
Not specified
Awards Value
£61,342 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Feb 20262 weeks ago
Submission Deadline
5 Jan 2026Expired
Future Notice Date
Not specified
Award Date
13 Jan 20261 months ago
Contract Period
24 Jan 2026 - 23 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
COMPETITION AND MARKETS AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC1B 4AD
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified

Local Authority
Camden
Electoral Ward
Bloomsbury
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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