R6144 Debt Assist | D3 Tenders

Notice Information

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Notice Title

R6144 Debt Assist

Notice Description

The London Borough of Tower Hamlets will run a pilot using the Debt Assist product, a unique offering in the market designed to support ethical debt collection for local authorities. Importantly, the Council does not incur any cost unless the supplier successfully collects. Spend is directly linked to recovery performance, giving us control over costs based on referral volumes. This is for an 18-month contract. The initial pilot will cover various debt streams including Housing Benefits Overpayments, Sundry Debts [including ASC], Parking including PCN notices, and may include Council Tax and Business Rates as required. This list is not exhaustive and may be amended as required throughout the lifetime of the Contract.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88
Publication Source: Contracts Finder
Latest Notice: https://www.contractsfinder.service.gov.uk/Notice/c9f8a7cb-09d4-462f-a627-36a6447b68d3
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: Award Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Direct
Procurement Method Details: Direct award
Tender Suitability: SME
Awardee Scale: SME

Common Procurement Vocabulary (CPV)

CPV Divisions: 98 - Other community, social and personal services
CPV Codes: 98000000 - Other community, social and personal services

Notice Value(s)

Tender Value: £850,000 £500K-£1M
Lots Value: Not specified
Awards Value: £850,000 £500K-£1M
Contracts Value: Not specified

Notice Dates

Publication Date: 8 Jun 20262 weeks ago
Submission Deadline: 31 Mar 2026Expired
Future Notice Date: Not specified
Award Date: 20 Apr 20262 months ago
Contract Period: 4 May 2026 - 4 Nov 2027 1-2 years
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Not Specified
Awards Status: Active
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: TOWER HAMLETS
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: LONDON
Postcode: E1 1BJ
Post Town: East London
Country: England
Major Region (ITL 1): TLI London
Basic Region (ITL 2): TLI4 Inner London - East
Small Region (ITL 3): TLI42 Tower Hamlets
Delivery Location: TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority: Tower Hamlets
Electoral Ward: Whitechapel
Westminster Constituency: Bethnal Green and Stepney

Supplier Information

Number of Suppliers: 1
Supplier Name: LIBERATA

Further Information

Notice Documents

https://www.contractsfinder.service.gov.uk/Notice/c9f8a7cb-09d4-462f-a627-36a6447b68d3
8th June 2026 - Awarded contract notice on Contracts Finder

Notice URLs

http://www.towerhamlets.gov.uk

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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