Tender

SDC - UBUS Booking Centre

COVENTRY - SOLIHULL - WARWICKSHIRE

This public procurement record has 3 releases in its history.

TenderAmendment

02 Jun 2020 at 07:46

TenderAmendment

02 Jun 2020 at 07:46

Tender

06 May 2020 at 14:56

Summary of the contracting process

The Coventry - Solihull - Warwickshire authority is currently conducting an open procurement process for the "SDC - UBUS Booking Centre" project, which involves providing a booking facility for the UBUS Dial-a-Ride Community Transport Service. This service will enable registered users to book their journeys more easily. The tender was published on 6th May 2020, with a deadline for submissions set for 3rd July 2020. The procurement is classified under services, specifically under the categories of call centre and telephone-answering services, with contract performance commencing on 26th October 2020 and lasting until 20th October 2023.

This tender presents an opportunity for businesses in the services industry, particularly those specialising in call centre operations and customer service management. Small and medium-sized enterprises (SMEs) and voluntary and community sector organisations (VCSEs) are encouraged to participate, making it an ideal opportunity for businesses with experience in community transport services or customer interactions. Engaging in this tender could facilitate growth by expanding their service offerings and establishing a relationship with the Coventry - Solihull - Warwickshire authority.

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Notice Title

SDC - UBUS Booking Centre

Notice Description

The provision of a Booking Centre facility for the UBUS Dial-a-Ride Community Transport Service to enable registered UBUS users to book their journeys using the Community Transport Service. Additional information: All information can be found at www.csw-jets.co.uk Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-323681bb-0ff6-4ec8-9308-cd92df63f223
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/03d5cc2f-b90a-4ebe-a31d-18f5b8567964
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79510000 - Telephone-answering services

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jun 20205 years ago
Submission Deadline
3 Jul 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
26 Oct 2020 - 20 Oct 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
COVENTRY - SOLIHULL - WARWICKSHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARWICKSHIRE
Postcode
CV37 6HX
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)

Local Authority
Stratford-on-Avon
Electoral Ward
Stratford Guildhall & Bridgetown
Westminster Constituency
Stratford-on-Avon

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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