Award

DDaT21481 Service Desk Management Solution

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

01 Dec 2021 at 15:07

Summary of the contracting process

The procurement process involves UK Shared Business Services Limited and pertains to the "DDaT21481 Service Desk Management Solution". This contract falls within the software package and information systems category, with a total value of £14,211. The procurement was completed through a direct method under a single tender action, and the award notice was published on 1st December 2021. The contract period begins on 30th November 2021 and extends until 29th November 2022, with delivery expected at a location in CB3 0ET.

This tender presents an opportunity for businesses in software development and IT services, particularly those that can offer innovative management solutions. Small and medium-sized enterprises (SMEs) are encouraged to consider competing for future contracts in this niche, as the requirement aimed at fostering competition in the public sector. Given the scale of the awarded supplier, Zoho Corporation B.V., there is a potential market for agile companies that can deliver similar solutions, positioning them strategically for future partnerships with public sector entities.

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Notice Title

DDaT21481 Service Desk Management Solution

Notice Description

***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for a Service Desk Management Solution Software Package. This has been sourced via a single quote with justification.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-323749fa-c938-46b7-b5dd-4d62d1afd363
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e5be31f3-30df-41dc-a774-455f28039819
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£14,211 Under £100K
Lots Value
Not specified
Awards Value
£14,211 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20214 years ago
Submission Deadline
1 Nov 2021Expired
Future Notice Date
Not specified
Award Date
2 Nov 20214 years ago
Contract Period
30 Nov 2021 - 29 Nov 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FL
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

ZOHO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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