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Debt Tracing Solutions

Isle of Wight Council

This public procurement record has 1 release in its history.

Award

31 Jul 2026 at 12:22

Award Notice
Summary of the contracting process

The Isle of Wight Council procured debt tracing solutions under a call-off contract using Experian’s CitizenView Plus service. The requirement is a service for investigating and tracing individuals associated with debt recovery, within the broader investigation and security services category (CPV 79700000). Delivery covers the South East of England. The council is the buying organisation and the requirement is intended to support its debt tracing activity. The contracted service is supplied by Experian Ltd, a large provider of information and investigation services. This opportunity is therefore most relevant to businesses providing debt tracing, identity and address data, investigation support or related public-sector recovery services, particularly those able to serve council requirements across the South East.

The procurement has been completed and awarded through a call-off contract. The award was made to Experian Ltd on 29 June 2026 for £10,000. The contract runs from 30 June 2026 to 29 June 2028. The tender deadline was 23 June 2026 at 23:59. The procurement method was recorded as “Other” and the requirement was treated as a services contract. The tender was suitable for small and medium-sized enterprises, although the selected supplier was Experian Ltd. The award is active, and the contract is for CitizenView Plus debt tracing solutions. The award value and contract period describe this individual procurement and should not be treated as a wider framework or combined purchasing arrangement.

This award demonstrates a council requirement for specialist debt tracing delivered through a recognised commercial data service. Suppliers competing for comparable work would need credible capability in tracing people, addresses or other information relevant to debt recovery, together with dependable access to accurate data and systems for handling searches. Experience of supporting public-sector debt collection or related investigation work would strengthen a supplier’s position. The requirement is suitable for SMEs, so smaller specialist providers may be commercially relevant where they can demonstrate reliable service delivery, appropriate information governance and the capacity to support council operations across the South East. Competitors should also understand call-off contracting and be able to provide a clearly defined tracing solution at modest contract scale.

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Notice Information

Notice Title

Debt Tracing Solutions

Notice Description

Call-off Contract for Tracing Solutions with CitizenView Plus from Experian

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-33ae07f1-cfe6-453b-a1e3-29516b621310
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3730333f-99f8-430b-9775-10fd68ac6b76
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79700000 - Investigation and security services

Notice Value(s)

Tender Value
£10,000 Under £100K
Lots Value
Not specified
Awards Value
£10,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Jun 20263 months ago
Contract Period
30 Jun 2026 - 29 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Isle of Wight Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Postcode Area
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
TLJ South East (England)
Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Supplier Information

Number of Suppliers
1
Supplier Name

Experian Limited

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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