Award

Provision of Qualitative Insight for HMPO - Customer Journeys and Proposition De

HOME OFFICE : HOME OFFICE

This public procurement record has 1 release in its history.

Award

27 Nov 2019 at 10:38

Summary of the contracting process

The tender titled "Provision of Qualitative Insight for HMPO - Customer Journeys and Proposition Development" was issued by the Home Office in Liverpool, England. This procurement, classified under the category of Research and Development services, is complete and was conducted through a selective procurement method. The tender period concluded on 8th November 2019, with the contract period spanning from 11th November 2019 to 10th November 2022. The total value of the contract awarded is £293,537.50.

This procurement presents a significant opportunity for market research firms and consultancy providers, particularly those focused on qualitative insights and customer experience analysis. Businesses that are well-positioned to compete include small and medium enterprises (SMEs) with relevant expertise in market research services, as the procurement aims to enhance customer journeys for government services. This tender can help expand a business's portfolio by showcasing their capabilities within the public sector.

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Notice Title

Provision of Qualitative Insight for HMPO - Customer Journeys and Proposition De

Notice Description

provision of qualitative Insight -Customer Journeys and Proposition Development Market research services for HMPO/ UKVI

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-33cc750e-c62d-4527-9796-d34bb938bc99
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1e598f0f-9f56-4b94-8c59-d6d2e25df1bc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£293,537 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20196 years ago
Submission Deadline
8 Nov 2019Expired
Future Notice Date
Not specified
Award Date
8 Nov 20196 years ago
Contract Period
11 Nov 2019 - 10 Nov 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE : HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

ESRO - REVEALING REALITY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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