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User Research Participant Recruitment for DWP Digital

Department for Work and Pensions

This public procurement record has 1 release in its history.

Award

01 May 2026 at 15:25

Award Notice
Summary of the contracting process

The procurement process involves the Department for Work and Pensions (DWP) seeking third-party support for the recruitment of user research participants for its Digital Channels subcategory. This project is classified under the IT services industry, specifically information technology services, including consulting and software development. The tender process, initiated through a selective procurement method by call-off from a framework agreement, has now reached the award stage. The contract, valued at £1,960,000, commenced on 20th April 2026 and will continue until 19th April 2028. The procurement covered various locations including the United Kingdom, Europe, and other regions. The process was completed with an announcement on 1st May 2026.

This tender offers significant opportunities for businesses specialising in research and IT services, particularly those capable of providing participant recruitment solutions. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) could find this project especially suitable. The selected supplier, People for Research, demonstrates the potential for businesses specialising in fieldwork services to secure contracts within the public sector. By being involved in such projects, businesses can expand their portfolios, gain valuable experience in the public sector, and build long-term relationships with government departments.

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Notice Information

Notice Title

User Research Participant Recruitment for DWP Digital

Notice Description

Third party support to recruit participants for user research across DWPs Digital Channels sub category.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3543a55c-f92c-43e9-8f5e-a1820622003b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b886911d-56ee-48f4-ad87-162002d4580d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222300 - Information technology services

Notice Value(s)

Tender Value
£1,960,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,960,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
1 May 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Apr 20265 months ago
Contract Period
20 Apr 2026 - 19 Apr 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work and Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PEOPLE FOR RESEARCH LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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