Award

Provision of Sales Management System to NHS South, Central and West (SCW)

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 4 releases in its history.

AwardUpdate

10 Jul 2019 at 14:11

Award Notice
AwardUpdate

10 Jul 2019 at 14:01

Award Notice
Award

15 Apr 2019 at 10:15

Award Notice
Tender

09 Jan 2019 at 14:31

Tender Notice
Summary of the contracting process

The procurement process involves the NHS South, Central and West Commissioning Support Unit (SCW), which is based in Bristol, England. The project, titled "Provision of Sales Management System to NHS South, Central and West (SCW)," is classified under the software package and information systems category (CPV 48000000). The procurement method used is an open procedure, and the tender period ended on 22 January 2019. The contract is effective from 1 March 2019 to 29 February 2020, with a budget amounting to £96,850 that is aimed at improving the sales management capabilities of the agency.

This tender presents significant opportunities for businesses, particularly for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies specialising in software development, sales management systems, and business intelligence services would be especially well-suited to compete. With the ongoing enhancement of health and social care frameworks in the UK, successful bidders could foster long-lasting partnerships with the NHS and potentially expand their service offerings within this critical sector.

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Notice Information

Notice Title

Provision of Sales Management System to NHS South, Central and West (SCW)

Notice Description

NHS South Central and West (SCW) is a leading provider of commissioning support services. We collaborate with customers and partners across the health and social care system to manage, analyse, and improve performance and enable our customers to achieve the best possible outcomes for their patients and populations. Our customers include NHS England, clinical commissioning groups, provider trusts, general practices, and numerous social care, community care, and voluntary sector organisations. We provide localised support across the south of England (covering 15,600 square miles and a population of almost 14 million people), as well as running national and regional development programmes. SCW has a combination of skills and expertise which mean that we are very well placed to support health and care organisations and systems to address quality improvement. We provide extensive business intelligence and data management services, and strong experience in financial, activity and performance measurement and analytics. This specification is for a system (referred to as a 'Sales Management System' or SMS) that will enable the efficient recording, tracking, managing and reporting of all new business opportunities for NHS South, Central and West CSU (SCW), from initial identification to point of sale and handover to SCW service delivery teams. The objectives for implementing and using a SMS are: * to improve organisation-wide visibility and control of our sales pipeline and ultimately to support improvements in win-rates and income growth; * to streamline and automate existing (largely manual) opportunity / pipeline / sales management processes and generate efficiency savings; * to enable the sales pipeline to interface effectively with inter-linked systems and processes (i.e. Finance, Business Planning, Resource Management, Contract Management) to improve business efficiency and performance and reduce the need for manual intervention. To support swift implementation and long-term alignment, it is envisaged that this will be a stand-alone system that could integrate with, become part of, or be replaced by an end-to-end business management system in the future. It is therefore important to procure and implement a solution that has strong interface / interoperability options and is cost-effective in the short to medium term (i.e. avoiding substantial capital investment).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-355b7939-a1a3-496c-ba2d-78014402dfaa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/44fd6231-98a1-4126-b871-c1bb68b1c3f3
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£96,850 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jul 20196 years ago
Submission Deadline
22 Jan 2019Expired
Future Notice Date
Not specified
Award Date
25 Feb 20197 years ago
Contract Period
31 Mar 2019 - 31 Mar 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 3NX
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLJ South East (England)
Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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