Award

CA5677 - SE2520 - Inbound Telephony Services - Crown Commercial Services Framework RM1045 Lot 4

SOUTHEND UNIVERSITY HOSPITAL NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

14 Feb 2019 at 10:45

Award Notice
Summary of the contracting process

The procurement process involves Southend University Hospital NHS Foundation Trust, which is seeking suppliers for the project titled "CA5677 - SE2520 - Inbound Telephony Services - Crown Commercial Services Framework RM1045 Lot 4." This tender falls under the category of installation services for line telephony equipment and is located in Southend, England. The procurement method is an open procedure, and it has recently reached the award stage, with the contract awarded on 14th February 2019. The contract period is set to begin on 1st April 2019 and is scheduled to end on 31st March 2022, with the tender period closing on 12th February 2019.

This tender presents an opportunity for businesses in the telecommunications and contact centre solutions sector, particularly those that can provide comprehensive services including incident alerting, voice recognition, and voicemail solutions. Small and medium enterprises (SMEs) are encouraged to participate, as they may find suitable openings to leverage their capabilities in providing innovative telephony solutions, which could significantly enhance their growth potential in this competitive market.

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Notice Information

Notice Title

CA5677 - SE2520 - Inbound Telephony Services - Crown Commercial Services Framework RM1045 Lot 4

Notice Description

Suppliers are invited to bid to supply a solution that provides facilities for Contact Centre Solutions, Switchboard Console, Integrated Appointment Management, Incident Alerting, Voice Recognition and IVR, Voicemail services and an Optional Patient Portal facility for management of appointment letters To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA5677. Not registered: Visit https://suppliers.multiquote.com then register and quote CA5677 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-36722c35-4dd9-485e-9f97-cf81a900c7a0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/88ad84c5-9666-4366-ba99-0fa6f74ac0fe
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

51 - Installation services (except software)

CPV Codes

51340000 - Installation services of line telephony equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Feb 20197 years ago
Submission Deadline
12 Feb 2019Expired
Future Notice Date
Not specified
Award Date
14 Feb 20197 years ago
Contract Period
31 Mar 2019 - 31 Mar 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTHEND UNIVERSITY HOSPITAL NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHEND
Postcode
SS2 6GE
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
St Laurence
Westminster Constituency
Southend West and Leigh

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TELECOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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