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P824 - RM1557.14 - Microsoft Unified Support Agreement

Westminster City Council

This public procurement record has 1 release in its history.

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20 Jul 2026 at 20:37

Award Notice
Summary of the contracting process

Westminster City Council procured Microsoft Unified Support for its IT estate, covering a one-year renewal of Microsoft support services for 2026/27, with an optional further year. The requirement is classified as system maintenance services and also covers wider IT consulting, software development, internet and support services. The work is delivered in London for the council. This is a public-sector IT support and software services requirement rather than a general hardware supply contract. Microsoft Limited is the selected supplier. The procurement is suitable for small and medium-sized enterprises, indicating that businesses of this scale were considered capable of meeting the requirement.

The procurement has been completed and awarded to Microsoft Limited. The award date was 21 June 2026, for £159,692.40 including the stated currency of GBP. The contract runs from 22 June 2026 to 21 June 2027, with an optional one-year extension included in the requirement. The tender submission deadline was 12 June 2026 at 17:00. Westminster City Council used a selective procedure through a call-off from a framework agreement. The award is recorded as active. There was one procurement requirement rather than separate lots, covering the Microsoft Unified Support renewal for the council’s 2026/27 service period.

This award demonstrates established demand from Westminster City Council for Microsoft-specific enterprise support and associated IT maintenance services. A business seeking to compete for a comparable future requirement would need credible capability to provide Microsoft Unified Support across a public-sector IT environment, maintain continuity of support, and handle software-related technical assistance. Experience in system maintenance, IT consulting, software development, internet services or technical support would be relevant where it directly supports Microsoft products and services. The route used was a framework call-off, so businesses would also need an appropriate route into the relevant framework to compete for equivalent work. The opportunity was considered suitable for SMEs, suggesting that a smaller specialist provider with the right Microsoft support capability could be commercially relevant.

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Notice Information

Notice Title

P824 - RM1557.14 - Microsoft Unified Support Agreement

Notice Description

Westminster City Council Microsoft Unified Support 1-year Renewal for 2026/27 with an optional one year extension included.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3703a2d3-bf6b-4e22-b746-b1f3e3cdfb17
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/99306281-dff9-411d-8843-db80905c6b52
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

50324100 - System maintenance services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£159,692 £100K-£500K
Lots Value
Not specified
Awards Value
£159,692 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Jun 20263 months ago
Contract Period
22 Jun 2026 - 21 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Westminster City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Microsoft Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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