Award

Pulse Survey Software

EQUALITY AND HUMAN RIGHTS COMMISSION

This public procurement record has 2 releases in its history.

AwardUpdate

20 Feb 2026 at 17:33

Award

20 Feb 2026 at 15:51

Summary of the contracting process

The Equality and Human Rights Commission has awarded a contract for Pulse Survey Software through a selective procurement method, specifically involving a call-off from the government digital marketplace G-Cloud 14. The contract, which falls under the industry category of survey services, will be conducted from 2026 to 2028, covering regions across England, Scotland, and Wales in the United Kingdom. This procurement process, in the award phase, was finalised with Tootoot Ltd as the supplier, following the closure of the tender period on 19th December 2025 and an award announcement on 22nd December 2025. The contract, worth £16,800, supports survey design and execution with real-time analytics, facilitating data-driven decisions.

This tender opens significant opportunities for SMEs and VCSEs that develop and provide survey software platforms, particularly those capable of delivering intuitive, accessible, and comprehensive data analysis solutions. Given the Commission's focus on performance review services, companies specialising in technology-enabled feedback and analytics tools stand to gain by establishing or strengthening relationships with public sector clients. The service provision across multiple UK regions further increases the scope for broad market exposure and potential growth in public sector digital service projects.

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Notice Title

Pulse Survey Software

Notice Description

Call-off from the government digital marketplace G-Cloud 14 The provision of Pulse Survey Software that enables the Commission to design and run multiple surveys through an intuitive and accessible platform. The software should provide real-time results, analytics and actionable insights to support data-driven decision making.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-37161eb4-e304-4c54-a1df-36f7f4bc3e77
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b548b95c-2bb8-406a-a973-b05f77afce72
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79311000 - Survey services

79313000 - Performance review services

Notice Value(s)

Tender Value
£16,800 Under £100K
Lots Value
Not specified
Awards Value
£16,800 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20262 days ago
Submission Deadline
19 Dec 2025Expired
Future Notice Date
Not specified
Award Date
22 Dec 20252 months ago
Contract Period
2 Feb 2026 - 1 Feb 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EQUALITY AND HUMAN RIGHTS COMMISSION
Contact Name
Not specified
Contact Email
procurementhelpdesk@equalityhumanrights.com
Contact Phone
0161 829 8439

Buyer Location

Locality
MANCHESTER
Postcode
M4 3AQ
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

TOOTOOT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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