Award

Customer Relationship, Workflow and Account Management System

CANTERBURY CITY COUNCIL

This public procurement record has 1 release in its history.

Award

20 Jul 2022 at 14:43

Award Notice
Summary of the contracting process

The Canterbury City Council is seeking to enhance its customer relationship management through a tender titled "Customer Relationship, Workflow and Account Management System." This procurement falls under the IT services category, specifically consulting, software development, and support, and is located in Canterbury, England. The procurement method used is an open procedure, and the contract period is set to commence on 20th July 2022, continuing until 31st May 2025. The tender period concluded on 10th June 2022, with the award having been made on 14th July 2022.

This opportunity could be particularly beneficial for IT service providers specialising in software development and system integration, especially those capable of delivering comprehensive customer relationship management solutions. Businesses that focus on innovative technology and customer engagement strategies would be well-suited to participate in future tenders in this sector, considering the government's ongoing commitment to digital transformation within public services.

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Notice Information

Notice Title

Customer Relationship, Workflow and Account Management System

Notice Description

Customer Relationship, Workflow and Account Management System

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3737fc68-20b1-447e-8dc2-f732b34de653
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4ee4214c-76cd-4951-88ac-ae91f91b065f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20223 years ago
Submission Deadline
10 Jun 2022Expired
Future Notice Date
Not specified
Award Date
13 Jul 20223 years ago
Contract Period
19 Jul 2022 - 31 May 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CANTERBURY CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CANTERBURY
Postcode
CT1 1YW
Post Town
Canterbury
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ44 East Kent
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Canterbury
Electoral Ward
Northgate
Westminster Constituency
Canterbury

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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