Award

Customer detail verification services

NATIONAL SAVINGS & INVESTMENTS

This public procurement record has 1 release in its history.

Award

29 Apr 2025 at 15:51

Summary of the contracting process

The procurement process for "Customer detail verification services" was conducted by National Savings & Investments (NS&I), headquartered at 20 Great Smith Street, London, England. This contract falls under the industry category of "Software package and information systems" with the CPV code 48000000, requiring the delivery of services within the United Kingdom. This process reached the award stage with an effective contract period from 1 April 2025 to 31 March 2028. The procurement method was direct, specifically a single tender action below the threshold, and the total contract value amounted to GBP 843,697, awarded to Experian (UK) Holdings 2006 Limited.

This contract represents a significant opportunity for large-scale companies specialising in identity verification software systems. Businesses with proven capabilities in providing evidence of identity checks and bank account verification are well-suited to undertake such projects, though the current award was targeted at a single supplier. While this particular tender did not favour SMEs or voluntary and community sector enterprises, it highlights potential avenues for larger enterprises looking to grow their portfolio in governmental service contracts, especially those that can offer innovative software solutions in financial data verification.

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Notice Title

Customer detail verification services

Notice Description

Customer detail verification services consist-ing of Evidence of Identity checks and Bank Account Verification

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-37acd23f-2950-4fa8-80ce-74602a31204d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/83657241-6068-46e3-8fb0-181dba7cb0a8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£843,697 £500K-£1M
Lots Value
Not specified
Awards Value
£843,697 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 202510 months ago
Submission Deadline
19 Mar 2025Expired
Future Notice Date
Not specified
Award Date
28 Mar 202511 months ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL SAVINGS & INVESTMENTS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
S W1P
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

EXPERIAN (UK) HOLDINGS 2006

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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