Award

Genesys Cloud Services

GOVERNMENT LEGAL DEPARTMENT

This public procurement record has 1 release in its history.

Award

03 Feb 2025 at 14:02

Summary of the contracting process

The Government Legal Department has completed a procurement process for the provision of Genesys Cloud Services, classified under Computer-related services (CPV code 72500000). The project, identified as "GLD065 2024," entails Genesys-related support and will be executed by VIRGIN MEDIA BUSINESS LIMITED. This call-off from a framework agreement follows a selective procurement method. The contract, valued at £590,352, will run from 21st December 2024 to 20th December 2027, with services to be delivered in the North West region of the United Kingdom. Key dates included the tender end date on 15th November 2024 and the award date on 20th November 2024.

This tender presents a substantial growth opportunity for businesses in the computer-related services industry, particularly those capable of offering robust support for Genesys Cloud Services. SMEs with the capacity to scale their services significantly would find this contract particularly beneficial. The procurement's framework agreement nature suggests a stable and sustained collaboration, providing an advantageous platform for businesses to establish a foothold or expand their presence in the public sector service delivery. The involvement of VIRGIN MEDIA BUSINESS LIMITED as the supplier highlights the scope for significant partnership benefits within this industry.

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Notice Title

Genesys Cloud Services

Notice Description

Provision of Genesys related support

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-37b0d548-a977-4a74-9450-10b6390089a2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ae4ae127-0c1f-4ba8-8b82-6ce87d6a9b0f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72500000 - Computer-related services

Notice Value(s)

Tender Value
£590,532 £500K-£1M
Lots Value
Not specified
Awards Value
£590,352 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20251 years ago
Submission Deadline
15 Nov 2024Expired
Future Notice Date
Not specified
Award Date
20 Nov 20241 years ago
Contract Period
21 Dec 2024 - 20 Dec 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GOVERNMENT LEGAL DEPARTMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9GL
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLD North West (England)

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

VIRGIN MEDIA BUSINESS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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