Tender

Out of Hours Service Provider

THRIVE HOMES LIMITED

This public procurement record has 1 release in its history.

Tender

09 Nov 2023 at 15:57

Summary of the contracting process

The buying organisation, THRIVE HOMES LIMITED, has issued a tender for the provision of an Out of Hours Service Provider. The service entails setting up a call centre by 01 April 2024, with a three-year contract extendable to four years. The tender falls under the services category and has a value of £90,000, with a tender deadline of 20th November 2023. The procurement method is an open procedure, and the contract is set to start on 2nd April 2024, based in England, United Kingdom.

This procurement presents an opportunity for SMEs interested in providing telephone-answering services to compete. The contract can offer growth prospects for businesses in need of significant outsourcing opportunities. Companies capable of meeting the service provision requirements by the deadline are well-suited to engage in this tender process. The open procedure below threshold allows for a competitive bidding process, attracting businesses looking to expand their service capabilities.

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Notice Title

Out of Hours Service Provider

Notice Description

Thrive Homes Limited would like to invite proposals and pricing from interested parties who have the capacity to provide an out of hours call centre for Thrive based on a handover of service provision by 01 April 2024. We're looking to procure a three year service with an option to extend by one additional year. Documents can be accessed at the below link. https://geometra.supplierselect.com/ Additional information: Please register to see full details here; https://geometra.supplierselect.com/

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3829cb14-0815-4368-b311-28294182a01f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/78148c0b-cd95-4cfa-b099-4c1ae8d2661e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79510000 - Telephone-answering services

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Nov 20232 years ago
Submission Deadline
20 Nov 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2024 - 1 Apr 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THRIVE HOMES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP3 9TD
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Dacorum
Electoral Ward
Kings Langley
Westminster Constituency
South West Hertfordshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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