Award

Automated Call Service

SOUTH TYNESIDE COUNCIL

This public procurement record has 1 release in its history.

Award

31 Mar 2023 at 13:35

Summary of the contracting process

The South Tyneside Council has awarded a contract for an Automated Call Service. The procurement process was conducted as a selective call-off from a framework agreement. The contract value is £75,500 GBP, with a contract period starting on March 17, 2023, and ending on March 16, 2024. The buying organisation is seeking services in the software package and information systems category. The tender period ended on March 1, 2023, and the contract was awarded on March 17, 2023, to VOICESCAPE LIMITED.

This tender presents an opportunity for businesses, especially small and medium enterprises and voluntary, community, and social enterprise organisations, in the North East region of the United Kingdom. Businesses in the software and information systems industry can compete for this contract. The South Tyneside Council is the contracting authority, located in South Shields, England. As the contract has been awarded, interested businesses can explore subcontracting or look out for future similar opportunities for business growth.

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Notice Title

Automated Call Service

Notice Description

Call to collect - South Tyneside Homes automated calling contract. Direct call off from G Cloud 13

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-38a55609-8276-45cc-a23d-a70b253927e1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/179a36dc-d98d-4c15-98be-f1f642e4ac08
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£75,500 Under £100K
Lots Value
Not specified
Awards Value
£75,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20232 years ago
Submission Deadline
1 Mar 2023Expired
Future Notice Date
Not specified
Award Date
17 Mar 20232 years ago
Contract Period
17 Mar 2023 - 16 Mar 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOUTH TYNESIDE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTH SHIELDS
Postcode
NE33 2RL
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)

Local Authority
South Tyneside
Electoral Ward
Beacon and Bents
Westminster Constituency
South Shields

Supplier Information

Number of Suppliers
1
Supplier Name

VOICESCAPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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