Award

Sandwell Carers Service - AWARD

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

07 May 2026 at 07:07

Award Notice
Award

07 May 2026 at 07:04

Award Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council has awarded a contract for the "Sandwell Carers Service" intended to enhance support systems for carers within the West Midlands, UK. The procurement falls under the health and social work services category, guided by the Care Act 2014. The awarded supplier is Forward Carers CIC, tasked to commence the delivery of this service from 2 June 2025 until 1 June 2030. The service aims to improve the wellbeing of carers by providing various support functions, including a single access point for information and advice, community-based support, and wellbeing checks. The procurement follows an evaluation model based on price and quality, with tenders open for SMEs and VCSEs. This contracting process, updated on 7 May 2026, highlights the completion of the award stage.

The Sandwell Carers Service contract presents a substantial opportunity for businesses in the health and social services sector, particularly those focused on community care, social services, and wellbeing support. Companies specialising in delivering social work services, community engagement, and support networks will find this contract aligns closely with their service offerings. The demand for robust service provision compliant with statutory requirements, such as the Care Act, and the potential for subcontracting, allows collaborative ventures between established entities and niche providers, enhancing business growth and operational outreach.

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Notice Information

Notice Title

Sandwell Carers Service - AWARD

Notice Description

ASC146 - Sandwell Carers Service The Sandwell Metropolitan Borough Council wishes to procure a new Carers Service in Sandwell where carers can access information, advice, and support in line with the Care Act 2014. The Care Act 2014 placed a duty on all Councils to consider the needs of carers on equal footing to the person receiving care and support. There is a clear focus in the Act on promoting carers' wellbeing, taking account of the impact caring has on all aspects of their lives. It is therefore a statutory requirement that every Council has a robust offer to identify carers and support them appropriately. The new service will work with local partners towards better lives for Carers in Sandwell. It will improve outcomes for Sandwell carers, including health, wellbeing and opportunities. Key functions will include: 1. Support for carers to identify or be identified as carers - including campaigns, targeted activities for under- represented groups of carers and promotion/awareness raising 2. Single point of access for carers with information and advice, and signposting to the right support 3. Preventative community based support - including peer support groups and work with local partners 4. Checks on carer wellbeing 5. Wellbeing plans and triage to the right services as needed, including Adult Social Care and Children's Trust The successful contractor will be required to have responsibility for the delivery of the Service in compliance with legislation including the Care Act 2014, Children and Families Act 2014, and to support and empower carers to meet key outcomes. Tenderers should note that: - The Council has set the budget for the service, which is outlined in the Invitation to Tender documentation. - Subcontracting tenders are permitted, but a single lead provider is required to be responsible for managing the delivery of any subcontractors to meet the requirements of the Specification. The duration of the contract will be 5 years from 2 June 2025 to 1 June 2030. The Council intends to use an evaluation model based on price and quality. The criteria, on which the tender will be evaluated, inclusive of weighting attached to each, are included in the Invitation to Tender documentation. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents. In Order To View and Submit a Tender, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier...

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-38ad8f09-3bad-465f-95a1-202810d3b5e4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/49823230-8bbe-4eaa-a06a-668ffe3ad9cb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

76 - Services related to the oil and gas industry

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

76460000 - Well-support services

85000000 - Health and social work services

85300000 - Social work and related services

85310000 - Social work services

85311300 - Welfare services for children and young people

85312000 - Social work services without accommodation

85320000 - Social services

85321000 - Administrative social services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 May 20261 weeks ago
Submission Deadline
18 Mar 2025Expired
Future Notice Date
Not specified
Award Date
1 Jun 202511 months ago
Contract Period
1 Jun 2025 - 1 Jun 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 9EN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
1
Supplier Name

FORWARD CARERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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