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Cisco hardware support

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 6 releases in its history.

AwardUpdate

16 Oct 2026 at 09:52

Award Notice
AwardUpdate

01 Jul 2026 at 08:15

Award Notice
AwardUpdate

24 Oct 2025 at 15:27

Award Notice
AwardUpdate

25 Oct 2024 at 09:08

Award Notice
AwardUpdate

28 Nov 2023 at 09:55

Award Notice
Award

23 Oct 2023 at 08:44

Award Notice
Summary of the contracting process

UK Shared Business Services Limited bought Cisco hardware support services for UK Research and Innovation. The requirement concerns support for Cisco hardware, rather than the supply of general IT consulting or software development. The procurement was run as a call-off mini-competition under the Network Services 3 framework, in the local area network and local connectivity services category. Delivery addresses are recorded in the NG12 postcode area of England. The award was made to CDW Limited. The available description does not break the support work into specific hardware types, service levels or tasks, so suppliers assessing fit should treat this as a Cisco hardware support requirement and not assume that wider network implementation or equipment supply is included.

The procurement is complete and the award was made to CDW Limited on 1 October 2023. It was a selective mini-competition call-off from the Network Services 3 framework. The recorded tender deadline was 11 September 2023. The original contract period ran from 1 October 2023 to 30 September 2025; the latest entry extends the period to 31 December 2026. The procurement description states a revised contract value of £693,035.73 and an additional £22,564.02 for a three-month variation. The award entries separately show £301,718.12 and £715,599.75, so the published values do not reconcile. Small and medium-sized businesses were considered suitable. No evaluation weighting or criteria are stated in the available details.

For suppliers of Cisco hardware support, this award shows a UK Research and Innovation requirement managed through UK Shared Business Services and procured as a framework call-off mini-competition. The buyer’s stated SME suitability means smaller providers were considered able to compete, although the selected supplier was a large business. A credible competitor would need to demonstrate the ability to support Cisco hardware for the requirement’s delivery locations and to participate through the relevant framework route. The available information does not set out service levels, specific Cisco products, technical accreditations, staffing levels or prior experience requirements, so it cannot establish which qualifications or delivery capacity were decisive in CDW’s selection. The awarded requirement is evidence of buyer demand for this particular support service.

How relevant is this notice?

Notice Information

Notice Title

Cisco hardware support

Notice Description

***This is an award notice, not a call for competition*** UK Research and Innovation (UKRI) ) had a requirement for the provision of Cisco hardware support. This procurement has been concluded as a mini competition via the Network services 3 Lot 2a: Intra Site Connectivity (Local Area Network) / Local Connectivity Services RM6116. The contract value has increased as a result of the contract variation. The contract has been extended for the optional year and the notice is hereby amended to reflect the new End date as well as the Value increase due to the activation of the Y3. As per Contract Variation 004 the new contract value is PS693,035.73. A variation has extended the contract for a period of 3 month with an additional cost of PS22,564.02

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/01d49f18-652b-4859-85a7-bbee9b4ace15
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£244,051 £100K-£500K
Lots Value
Not specified
Awards Value
£1,017,317 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Oct 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1UH
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

CDW Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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