Award

Cisco hardware support

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 4 releases in its history.

AwardUpdate

24 Oct 2025 at 14:27

AwardUpdate

25 Oct 2024 at 08:08

AwardUpdate

28 Nov 2023 at 09:55

Award

23 Oct 2023 at 07:44

Summary of the contracting process

The public procurement process for Cisco hardware support has been orchestrated by UK Shared Business Services Limited, based in Swindon, England. This procurement falls under the IT services category, classified with the CPV code 72000000, and covers consulting, software development, Internet, and support services. The procurement process utilised a selective method via a call-off from a framework agreement, specifically the Network Services 3 Lot 2a. The contract period started on 1st October 2023 and will conclude on 30th September 2026. Initially awarded for a value of GBP 244,051.78, the contract has undergone variations, amending the total value to GBP 672,912.78 to reflect additional requirements and an optional year extension. The awarded supplier is CDW Limited, located in London.

This tender presents significant business growth opportunities for companies specialising in IT support and services, particularly those providing Cisco hardware maintenance. As the procurement was awarded via a mini competition within a pre-existing framework, businesses already registered with such frameworks could have an advantageous position. Furthermore, the focus on Intra Site Connectivity services provides a niche market for SMEs proficient in local area network solutions, aligning with government procurement policies encouraging SME participation. This creates an attractive prospect for SMEs looking to expand their public sector client base and increase their market share within IT services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Cisco hardware support

Notice Description

***This is an award notice, not a call for competition*** UK Research and Innovation (UKRI) ) had a requirement for the provision of Cisco hardware support. This procurement has been concluded as a mini competition via the Network services 3 Lot 2a: Intra Site Connectivity (Local Area Network) / Local Connectivity Services RM6116. The contract value has increased as a result of the contract variation. The contract has been extended for the optional year and the notice is hereby amended to reflect the new End date as well as the Value increase due to the activation of the Y3.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/01d49f18-652b-4859-85a7-bbee9b4ace15
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£672,912 £500K-£1M
Lots Value
Not specified
Awards Value
£974,630 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Oct 20254 months ago
Submission Deadline
11 Sep 2023Expired
Future Notice Date
Not specified
Award Date
30 Sep 20232 years ago
Contract Period
30 Sep 2023 - 30 Sep 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1UH
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

CDW

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7-2025-10-24T15:27:20+01:00",
    "date": "2025-10-24T15:27:20+01:00",
    "ocid": "ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "DDaT23232",
        "title": "Cisco hardware support",
        "description": "***This is an award notice, not a call for competition*** UK Research and Innovation (UKRI) ) had a requirement for the provision of Cisco hardware support. This procurement has been concluded as a mini competition via the Network services 3 Lot 2a: Intra Site Connectivity (Local Area Network) / Local Connectivity Services RM6116. The contract value has increased as a result of the contract variation. The contract has been extended for the optional year and the notice is hereby amended to reflect the new End date as well as the Value increase due to the activation of the Y3.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "NG12 5GG"
                    },
                    {
                        "postalCode": "NG12 5GG"
                    },
                    {
                        "postalCode": "NG12 5GG"
                    },
                    {
                        "postalCode": "NG12 5GG"
                    }
                ]
            }
        ],
        "value": {
            "amount": 672912.78,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-09-11T11:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-10-01T00:00:00+01:00",
            "endDate": "2026-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
            "name": "UK SHARED BUSINESS SERVICES LIMITED",
            "identifier": {
                "legalName": "UK SHARED BUSINESS SERVICES LIMITED",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/dXGP288m"
            },
            "address": {
                "streetAddress": "Polaris House,North Star Avenue",
                "locality": "SWINDON",
                "postalCode": "SN21UH",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "DDaTProcurement",
                "email": "DDaTProcurement@uksbs.co.uk",
                "telephone": "0747928511658"
            },
            "details": {
                "url": "http://www.uksbs.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02465350",
            "name": "CDW Limited",
            "identifier": {
                "legalName": "CDW Limited",
                "scheme": "GB-COH",
                "id": "02465350"
            },
            "address": {
                "streetAddress": "1 New Change London EC4M 9AF United Kingdom"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
        "name": "UK SHARED BUSINESS SERVICES LIMITED"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7-1",
            "status": "active",
            "date": "2023-10-01T00:00:00+01:00",
            "datePublished": "2023-10-23T08:44:00+01:00",
            "value": {
                "amount": 301718.12,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02465350",
                    "name": "CDW LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-10-01T00:00:00+01:00",
                "endDate": "2025-09-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/01d49f18-652b-4859-85a7-bbee9b4ace15",
                    "datePublished": "2023-10-23T08:44:00+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2023-11-28T09:55:21Z"
                },
                {
                    "id": "2",
                    "documentType": "contractNotice",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/927b89c7-a3da-4862-93ff-870cceea1f77",
                    "format": "application/pdf"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-3902b6ae-4f2a-4a8b-8eec-b1277bdeb2c7-2",
            "status": "active",
            "date": "2023-10-01T00:00:00+01:00",
            "datePublished": "2023-10-23T08:44:00+01:00",
            "value": {
                "amount": 672912.78,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02465350",
                    "name": "CDW Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-10-01T00:00:00+01:00",
                "endDate": "2026-09-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/01d49f18-652b-4859-85a7-bbee9b4ace15",
                    "datePublished": "2023-10-23T08:44:00+01:00",
                    "dateModified": "2025-10-24T15:27:20+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractNotice",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/927b89c7-a3da-4862-93ff-870cceea1f77",
                    "format": "application/pdf"
                },
                {
                    "id": "3",
                    "documentType": "awardNotice",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/61b5f282-1e64-41fb-bebc-f8dc66ac10af",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}