Award

Kofax Support and Maintenance 25/26

NHS BUSINESS SERVICE AUTHORITY

This public procurement record has 1 release in its history.

Award

11 Mar 2025 at 16:51

Award Notice
Summary of the contracting process

The NHS Business Service Authority has awarded a contract for the support and maintenance of their bespoke core Intelligent Character Recognition (ICR) solution and bespoke Kofax KTT Product Suite, to Tungsten Automation UK Ltd. This procurement falls under the industry category of software support services and includes additional classifications such as software maintenance and repair services, and license management software development services. The contract commenced on 1st March 2025 and will conclude on 28th February 2026, with the award notice published on 11th March 2025. The contract value amounts to £88,707.48 and employs a direct procurement method via a single tender action below the threshold.

This awarded contract represents a significant opportunity for businesses specialising in software support, maintenance, and license management to gain a foothold in the public sector, particularly within health service frameworks. Companies with expertise in these areas could leverage this contract to expand their portfolios and demonstrate their capabilities in delivering essential services for governmental organisations. While the contract itself does not specify suitability for SMEs or VCSEs, it opens doors for larger tech firms adept at managing complex, bespoke software solutions across diverse geographical regions spanning from the United Kingdom to international territories.

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Notice Information

Notice Title

Kofax Support and Maintenance 25/26

Notice Description

The award of a contract for the provision of support and maintenance services for the NHSBSA's bespoke core Intelligent Character Recognition (ICR) solution and bespoke Kofax KTT Product Suite purchased by the NHSBSA.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-39af870d-91c0-46ae-9db9-ac0f9d8ec81e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f4ff9b6c-8f83-457b-8353-baaaf2cc3fb9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212218 - License management software development services

72261000 - Software support services

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£88,707 Under £100K
Lots Value
Not specified
Awards Value
£88,707 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Mar 202511 months ago
Submission Deadline
28 Feb 2025Expired
Future Notice Date
Not specified
Award Date
3 Mar 202511 months ago
Contract Period
1 Mar 2025 - 28 Feb 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS BUSINESS SERVICE AUTHORITY
Contact Name
Commercial Services
Contact Email
commercialservicesteam@nhsbsa.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

TUNGSTEN AUTOMATION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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