Award

ICT13144 Assisted Transport Services Booking and Scheduling solution

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Award

17 Jan 2023 at 15:17

Award Notice
Summary of the contracting process

Transport for London has recently awarded a contract for the ICT13144 Assisted Transport Services Booking and Scheduling solution. This contract falls under the IT services category and has a total value of £3,600,000. The procurement method used was a selective competitive procedure with negotiation. The tender period ended on 4th May 2022, and the contract is scheduled to run from 15th December 2022 to 14th December 2027. The buyer organisation, Transport for London, located in London, England, is looking to improve operational efficiencies within their Dial-a-Ride service by implementing a new booking and scheduling system to support their Assisted Transport Services Roadmap.

This tender provides an opportunity for IT services consulting, software development, and support companies to engage with Transport for London. The contract period of five years offers a stable revenue stream and potential for long-term partnerships. Small and medium-sized enterprises (SMEs) are encouraged to participate in this procurement process, as the buyer has indicated a preference for SMEs. Businesses with experience in delivering technology solutions for transport services or public sector organisations are well-suited to compete for this contract and contribute to the advancements in technology sought by Transport for London.

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Notice Information

Notice Title

ICT13144 Assisted Transport Services Booking and Scheduling solution

Notice Description

TfL's Dial-a-Ride (DaR) service is responsible for delivering a multi-occupancy door-to-door transportation service. The service is available to registered members living in London boroughs who are unable to access mainstream public transport. DaR are seeking to replace the current booking and scheduling system that is in place. The new solution is required to support the aspirations of the Assisted Transport Services (ATS) Roadmap, which aims to bring together customer access to multiple ATS options (including non-TfL systems, funders and suppliers) onto a single platform, to enable ATS customers to self-service access the most appropriate form of transport and sources of funding to meet their travel needs, whether or not they are directly operated by TfL. TfL also seeks to exploit advancements in technology, to generate efficiencies whilst maintaining service quality. It's hoped a new solution will improve operational efficiencies within DaR but continue to satisfy customer needs.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3a8c7aa6-fd54-4ab5-a756-cd87134c4765
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/eba395d5-84f0-449e-8e22-be61afd32fe4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£3,600,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,307,950 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jan 20233 years ago
Submission Deadline
4 May 2022Expired
Future Notice Date
Not specified
Award Date
4 Aug 20223 years ago
Contract Period
15 Dec 2022 - 14 Dec 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

VIA TECHNOLOGIES B.V EUROPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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