Planning

National Cancer Patient Experience Survey 2025-2029

NHS ENGLAND

This public procurement record has 1 release in its history.

Planning

27 Jun 2024 at 15:34

Market Engagement Notice
Summary of the contracting process

The National Cancer Patient Experience Survey 2025-2029 procurement process is being initiated by NHS England. This survey aims to evaluate cancer patient experiences and improve healthcare services. The procurement is currently in the planning stage, with an engagement end date set for 19th July 2024. The survey falls under the services category and has a contract value of £3,081,364.59 GBP.

This tender presents opportunities for service providers interested in survey services within the healthcare industry in the United Kingdom. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate. Businesses with expertise in conducting patient experience surveys and implementing innovative methodologies to enhance response rates can leverage this opportunity for growth and collaboration with NHS England.

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Notice Information

Notice Title

National Cancer Patient Experience Survey 2025-2029

Notice Description

The 2025-2029 contract will include preparation of the survey materials; sending out questionnaires; receiving and managing responses and producing outputs. The survey currently uses a 'mixed mode' methodology. Questionnaires are sent by post and two reminder letters are sent to non-responders. Each letter includes information about how to complete the questionnaire online. NHS England are interested in updating the survey methodology to encourage online completion and/or maximise response rate. This may involving using SMS reminders whilst continuing to provide paper to minimise bias. Suppliers will be encouraged to suggest methodologies which increases online completion without impacting non-response bias or response rate. The current survey results are actively used by providers, Cancer Alliances and charities to identify where care is working well and how NHS cancer services across England can be improved. The survey supports the objectives set out in "Achieving world-class cancer outcomes: a strategy for England 2015-2020" and the NHS Long Term Plan Implementation Framework which explains that "Cancer Alliances will need to set out how the plans will address unwarranted variation, improve patient experience, and be supported by appropriate workforce." Additional information: To register your interest in this project and access and to access details for this opportunity, please go to NHS England's e-Tendering portal, Atamis at: https://health-family.force.com/s/Welcome. You can then search for the opportunity and access any further information by searching for "C283380 National Cancer Patient Experience Survey 2025-2029". Clarification questions and RFI responses must be submitted via the NHS England's e-Tendering portal, Atamis. The deadline for asking clarification questions will close on 5 July, NHS England will respond to all clarification questions by 10 July and the deadline for RFI responses to be submitted is 12 noon Friday 19 July 2024. Any procurement conducted as a result of this notice will be advertised separately and any and all organisations wishing to participate in the procurement exercise will need to respond to that procurement advertisement as and when it is published, anticipated to be advertised early September 2024.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3ae7cac4-1a7a-46cc-81c0-6deac873c387
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7b3e8178-c5a5-46f9-ad71-82b58a25b02e
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£3,081,364 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jun 20241 years ago
Submission Deadline
Not specified
Future Notice Date
19 Jul 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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