Tender

ESCC SS - Healthwatch and Independent Health Complaints Advocacy Service

ESCC ADULT SOCIAL CARE

This public procurement record has 1 release in its history.

Tender

13 Aug 2021 at 14:50

Tender Notice
Summary of the contracting process

East Sussex County Council's Adult Social Care department is currently conducting an open tender titled "ESCC SS - Healthwatch and Independent Health Complaints Advocacy Service." This procurement, classified under health and social work services, aims to commission a provider that will enhance public engagement and support for health complaints in East Sussex. The tender was published on 13th August 2021, and responses must be submitted by 24th September 2021. The initial contract period will commence on 1st April 2022, lasting until 31st March 2025, with a potential extension of up to 24 months. The total project value is estimated between £1,404,000 and £2,340,000.

This tender presents significant opportunities for businesses in the health and social assistance sector, particularly those that specialise in health advocacy, complaint resolution, and community engagement services. Firms that are small and medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs) may find this contract particularly accessible and beneficial for growth. Engaging in this process not only allows for collaboration with a key public authority but also contributes to enhancing the quality and responsiveness of health services in the region.

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Notice Information

Notice Title

ESCC SS - Healthwatch and Independent Health Complaints Advocacy Service

Notice Description

East Sussex County Council and Health wants to commission a Provider for the Healthwatch and Independent Health Complaints Advocacy Service. The Healthwatch service is the consumer champion for health and social care listening to people to understand what matters most, influencing those that have the power to change services, and empowering people to get the most from health and social care services. The Independent Health Complaints Service (IHCAS) provides practical support and direction for individuals making or intending to make an Health Services complaint, and assisting them in finding a resolution to their complaint of Health Services in the local authority area of the East Sussex County Council. Full details can be found in the Tender documents. Additional information: Project Values from is for the initial 3 year term value to includes possible up to 24 months extension. Is a Recurrent Procurement Type? : Yes

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3c76b32b-a47f-45cb-a316-910b6804e5d6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/31283ec3-d5a1-45af-8083-cb54d8a4a836
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£2,340,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20214 years ago
Submission Deadline
24 Sep 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2022 - 31 Mar 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ESCC ADULT SOCIAL CARE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EAST SUSSEX
Postcode
BN7 1UE
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ South East (England)
Local Authority
Lewes
Electoral Ward
Lewes Priory
Westminster Constituency
Lewes

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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