Award

ITSM Tool Replacement

WEST MIDLANDS COMBINED AUTHORITY

This public procurement record has 1 release in its history.

Award

17 May 2023 at 14:36

Award Notice
Summary of the contracting process

The West Midlands Combined Authority recently awarded a contract for IT Service Management System under the title "ITSM Tool Replacement". The procurement method used was selective, with a value of £100,080 GBP. The buying organization, West Midlands Combined Authority, located in Birmingham, West Midlands, issued the award on 29th March 2023. The contract period starts on 31st March 2023 and ends on 30th March 2026.

This procurement process, led by the West Midlands Combined Authority, offers opportunities for businesses, particularly those specializing in software packages and information systems. The IT industry category and the buyer's preference for SMEs can attract companies looking to expand their operations in the West Midlands region of the United Kingdom. Businesses with experience in framework agreements and IT solutions can effectively compete for this awarded contract.

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Notice Information

Notice Title

ITSM Tool Replacement

Notice Description

IT Service Management System

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3c9f46bc-ca85-41fe-ae71-6eba796dea68
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6aa14629-0a22-4f9f-9127-ccd7a98b5bca
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£100,080 £100K-£500K
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 May 20232 years ago
Submission Deadline
15 Mar 2023Expired
Future Notice Date
Not specified
Award Date
28 Mar 20232 years ago
Contract Period
30 Mar 2023 - 30 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS COMBINED AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B19 3SD
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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