Award

098-BK-24 Automated Messaging Service - AWARD

BRECKLAND DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

20 Feb 2025 at 15:56

Summary of the contracting process

Breckland District Council, based in Norfolk, has awarded a contract for the provision of an Automated Messaging Service to Telsolutions Ltd. The service, classified under Enhanced Messaging Service (EMS) services, will support a multi-channel messaging solution to enhance revenue collection and customer engagement for a partnership of five councils in East Anglia. The procurement was conducted through an open procedure, with the tender period ending on 16th October 2024. The contract commenced on 1st February 2025 and will continue until 31st January 2027.

This contract offers substantial opportunities for businesses specialising in telecommunications, particularly those capable of providing comprehensive electronic messaging systems. Small and medium-sized enterprises (SMEs) are especially well-suited to compete for similar opportunities, given the nature of the procurement. Such contracts facilitate business growth by enabling companies to showcase their technological capabilities and enhance service delivery within the public sector.

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Notice Title

098-BK-24 Automated Messaging Service - AWARD

Notice Description

You are invited to tender for the provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3cd1e196-d544-4ad0-bccd-c0ca8b85141f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3a02577a-1f64-497d-8deb-04b6d437c658
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64212200 - Enhanced Messaging Service (EMS) services

64216100 - Electronic message services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20251 years ago
Submission Deadline
16 Oct 2024Expired
Future Notice Date
Not specified
Award Date
20 Feb 20251 years ago
Contract Period
1 Feb 2025 - 31 Jan 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRECKLAND DISTRICT COUNCIL
Contact Name
Stephen Whitehead
Contact Email
stephen.whitehead@breckland.gov.uk
Contact Phone
07901972528

Buyer Location

Locality
NORFOLK
Postcode
NR19 1EE
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH53 Breckland and South Norfolk
Delivery Location
Not specified

Local Authority
Breckland
Electoral Ward
Dereham Neatherd
Westminster Constituency
Mid Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

TELSOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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