Tender

GB-London: UX Research Tool

FINANCIAL SERVICES COMPENSATION SCHEME

This public procurement record has 1 release in its history.

Tender

07 Apr 2021 at 11:25

Tender Notice
Summary of the contracting process

The Financial Services Compensation Scheme is initiating a competitive tender for a UX Research Tool, aimed at enhancing their digital platforms, such as the claims journey and verification services. This opportunity falls under the software package and information systems category, with a tender period ending on 26 April 2021. The contract is valued between £100,000 and £500,000, with an estimated duration of four years, starting on 3 July 2021. The procurement method employed is an open procedure, suitable for small and medium enterprises (SMEs), but selection will be based on explicit evaluation criteria.

This tender represents a significant opportunity for technology firms, particularly those offering software solutions for user experience research. Businesses capable of providing secure and compliant tools that facilitate testing through various digital formats will be well-positioned to compete. The requirement for a stand-alone tool that adheres to security and data protection standards, along with the potential for sustained contract engagement over four years, makes this a valuable prospect for innovative software developers looking to expand their market presence.

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Notice Information

Notice Title

GB-London: UX Research Tool

Notice Description

FSCS wishes to competitively tender for software tool that will enable FSCS to run a variation of tests for the website and other digital platforms such as Verification Services platforms and FSCS logged-in area of the website (also known as claim journey). The maximum contract duration will be 4 years to be executed 12months at a time. The tool is expected to function as a stand-alone tool or software as a service confirming to FSCS security permissions and data protection regulations. The software will need to be able to take image files and urls for participants to test against. The software will not require access to any FSCS development environment or live/production environment. All tests should be accessible within the software, and participants are expected to execute the tests using images and urls provided where necessary. The urls provided will be generated from a design tool called Adobe XD enables interactive prototypes produced by a designer and allows it to be shared as a link. This link will be required to be accessible by the participants as part of conducting the tests. The images provided will be those created by a designer, and will be in uploaded onto the software platform as any image format (jpg, png, gif etc). Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Please note that the estimated contract value over the life of the contract is expected to be below the current Find a Tender Threshold (PS189,330). Therefore the process being undertaken is of sub-threshold.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3d5bd88e-346a-40ed-a960-5b506e7abdce
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b6012be9-529d-4ace-8cf2-91f202bf9953
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 20214 years ago
Submission Deadline
26 Apr 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Jul 2021 - 2 Jul 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FINANCIAL SERVICES COMPENSATION SCHEME
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC3A 7QU
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Portsoken
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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