Award

NHS 111 Telephony Service

NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

02 Dec 2016 at 15:08

Award Notice
Summary of the contracting process

The NHS Arden and Greater East Midlands Commissioning Support Unit has successfully completed a tender process for the NHS 111 Telephony Service, aimed at providing essential health services to a population of approximately 4.4 million in the East Midlands region of the United Kingdom. The procurement process, conducted as an open procedure, concluded with the selection of DHU 111 (East Midlands) CIC as the supplier. The award date was 10 November 2016, with the contract period set from 11 November 2016 through to 26 September 2021. The total value of the contract is £59,826,559.42.

This tender represents a significant opportunity for businesses in the health services sector, particularly those that specialise in telephony and patient care solutions. Companies with experience in delivering integrated healthcare services, efficient call handling systems, and rapid access to clinicians would be well-positioned to compete for similar contracts in the future. As the NHS continues to expand its services to meet growing demand, there is potential for sustained business growth for organisations capable of supporting collaborative health initiatives across the region.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

NHS 111 Telephony Service

Notice Description

The East Midlands Commissioners joined together to commission an NHS 111 Telephony Service recognising the need and benefits of an at scale collaborative approach. In coming together to commission an NHS 111 Telephony Service for a population of around 4.4m with project growth to circa 4.7m by 2021; The NHS 111 Telephony Service in Derbyshire, Leicestershire, Rutland, Lincolnshire, Northamptonshire and Nottinghamshire will ensure patients have * Increased awareness of the benefits of phoning 111 as a smart call to make * Appropriate levels of care to close calls first time * Access to advice, care and treatment 24 hours a day 7 days a week from appropriately trained and qualified staff * Rapid access to an appropriate clinician * Rapid access to emergency services * Access to locally based community care * Access to quality Self-care advice and guidance. Additional information: The contracting authority is purchasing on behalf of other contracting authorities: yes NHS Corby NHS Nene NHS Erewash NHS Hardwick NHS North Derbyshire NHS Southern Derbyshire NHS Nottingham North & East NHS Nottingham West NHS Newark & Sherwood NHS Mansfield & Ashfield NHS Nottingham City NHS Rushcliffe NHS Lincolnshire West NHS Lincolnshire East NHS South West Lincolnshire NHS South Lincolnshire NHS Leicester City NHS East Leicestershire & Rutland NHS West Leicestershire Clinical Commissioning Groups

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3df466a5-bf5e-4882-96e5-aa076d579b24
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bd986103-888c-4ad7-b49d-813affcee7e1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£59,826,559 £10M-£100M
Lots Value
Not specified
Awards Value
£59,826,559 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20169 years ago
Submission Deadline
5 Feb 2016Expired
Future Notice Date
Not specified
Award Date
10 Nov 20169 years ago
Contract Period
11 Nov 2016 - 26 Sep 2021 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT
Contact Name
Not specified
Contact Email
emily.armstrong@ardengemcsu.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
DERBY
Postcode
DE1 3QT
Post Town
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF East Midlands (England)
Local Authority
Derby
Electoral Ward
Darley
Westminster Constituency
Derby North

Supplier Information

Number of Suppliers
1
Supplier Name

DHU 111 (EAST MIDLANDS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3df466a5-bf5e-4882-96e5-aa076d579b24-2016-12-02T15:08:11Z",
    "date": "2016-12-02T15:08:11Z",
    "ocid": "ocds-b5fd17-3df466a5-bf5e-4882-96e5-aa076d579b24",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "itt380",
        "title": "NHS 111 Telephony Service",
        "description": "The East Midlands Commissioners joined together to commission an NHS 111 Telephony Service recognising the need and benefits of an at scale collaborative approach. In coming together to commission an NHS 111 Telephony Service for a population of around 4.4m with project growth to circa 4.7m by 2021; The NHS 111 Telephony Service in Derbyshire, Leicestershire, Rutland, Lincolnshire, Northamptonshire and Nottinghamshire will ensure patients have * Increased awareness of the benefits of phoning 111 as a smart call to make * Appropriate levels of care to close calls first time * Access to advice, care and treatment 24 hours a day 7 days a week from appropriately trained and qualified staff * Rapid access to an appropriate clinician * Rapid access to emergency services * Access to locally based community care * Access to quality Self-care advice and guidance. Additional information: The contracting authority is purchasing on behalf of other contracting authorities: yes NHS Corby NHS Nene NHS Erewash NHS Hardwick NHS North Derbyshire NHS Southern Derbyshire NHS Nottingham North & East NHS Nottingham West NHS Newark & Sherwood NHS Mansfield & Ashfield NHS Nottingham City NHS Rushcliffe NHS Lincolnshire West NHS Lincolnshire East NHS South West Lincolnshire NHS South Lincolnshire NHS Leicester City NHS East Leicestershire & Rutland NHS West Leicestershire Clinical Commissioning Groups",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 59826559.42,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2016-02-05T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2016-09-27T00:00:00+01:00",
            "endDate": "2021-09-26T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/r6ZG8u32",
            "name": "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT",
            "identifier": {
                "legalName": "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/r6ZG8u32"
            },
            "address": {
                "streetAddress": "3rd Floor North, Cardinal Square, 10 Nottingham Road",
                "locality": "Derby",
                "postalCode": "DE1 3QT",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "emily.armstrong@ardengemcsu.nhs.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-41431",
            "name": "DHU 111 (EAST MIDLANDS) CIC",
            "identifier": {
                "legalName": "DHU 111 (EAST MIDLANDS) CIC"
            },
            "address": {
                "streetAddress": "Mallard House, Stanier Way, Wyvern Business Park, Chaddesden, Derby, DE21 6BF"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/r6ZG8u32",
        "name": "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-3df466a5-bf5e-4882-96e5-aa076d579b24-1",
            "status": "active",
            "date": "2016-11-10T00:00:00Z",
            "datePublished": "2016-12-02T15:08:11Z",
            "value": {
                "amount": 59826559.42,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-41431",
                    "name": "DHU 111 (EAST MIDLANDS) CIC"
                }
            ],
            "contractPeriod": {
                "startDate": "2016-11-11T00:00:00Z",
                "endDate": "2021-09-26T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/bd986103-888c-4ad7-b49d-813affcee7e1",
                    "datePublished": "2016-12-02T15:08:11Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}