Award

NH2349 Datix PALS Renewal

NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

26 Mar 2026 at 15:19

Summary of the contracting process

The public procurement process titled "NH2349 Datix PALS Renewal" involves the renewal of Patient Advice and Liaison Services (PALS) through the HTE-011008 framework. The buying organisation is Northumbria Healthcare NHS Foundation Trust, located in North Shields, England. This contract falls under the industry category of software package and information systems, specifically alignment with CPV classification code 48000000. The procurement stage is at the award phase as of 13th March 2026, with the contract period commencing on 1st April 2026 and concluding on 31st March 2029. The procurement method used was selective, specifically as a call-off from a framework agreement, with North Shields as the designated delivery location.

This tender presents multiple opportunities for business growth, particularly for suppliers experienced in information systems and software package services. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are considered suitable to compete in this procurement process. The awarded supplier is Softcat plc, a large entity with significant capability in the relevant field. Businesses with expertise in servicing healthcare organisations or those specialising in software solutions may find this contract advantageous for expanding their operations and securing new revenue streams.

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Notice Title

NH2349 Datix PALS Renewal

Notice Description

Renewal of PALS via HTE-011008 framework

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3f06d515-5bc5-4523-950e-200dfef1889d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0133c8b3-021e-40a8-a73c-4eba0916675b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£43,972 Under £100K
Lots Value
Not specified
Awards Value
£43,972 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20261 weeks ago
Submission Deadline
1 Mar 2026Expired
Future Notice Date
Not specified
Award Date
13 Mar 20263 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTHUMBRIA HEALTHCARE NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTH SHIELDS
Postcode
NE27 0QJ
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Tynemouth

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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