Award

IT Service Management system

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Award

02 Dec 2021 at 16:13

Award Notice
Summary of the contracting process

The London Borough of Hackney has successfully completed a procurement process for an IT Service Management system, specifically for licenses to access the HaloITSM SaaS platform along with associated support. This contract, valued at £260,000, was awarded on 1st November 2021, with a contract period spanning from 1st December 2021 to 30th November 2023. The procurement method used was an open procedure, and the tender period concluded on 7th October 2021. The contract pertains to the IT software package industry and is located in Hackney, England.

This contract offers significant opportunities for medium to large-sized businesses within the IT services sector, particularly those specialising in software solutions and support services. As the awarded supplier, Halo Service Solutions, demonstrates, providers in this area can leverage their expertise in delivering software as a service (SaaS) to compete effectively in similar tenders. Businesses ready to engage in similar contracts must demonstrate capability in IT service management and compliance with the specific needs outlined by public procurement authorities.

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Notice Information

Notice Title

IT Service Management system

Notice Description

Licences for access to HaloITSM Saas and associated support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3f5dfa2e-ee9e-4132-b688-aec1f6fa632c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fd54fb24-8f94-441c-ad1f-3aee69c389eb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£260,000 £100K-£500K
Lots Value
Not specified
Awards Value
£132,495 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20214 years ago
Submission Deadline
7 Oct 2021Expired
Future Notice Date
Not specified
Award Date
1 Nov 20214 years ago
Contract Period
1 Dec 2021 - 30 Nov 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SERVICE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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