Award

UCaaS Contact Centre

WYRE COUNCIL

This public procurement record has 1 release in its history.

Award

03 May 2023 at 15:04

Award Notice
Summary of the contracting process

The Wyre Council has awarded a contract titled "UCaaS Contact Centre" in the services category to 8X8 UK LIMITED. The procurement method used was selective, involving calling off from a framework agreement. The contract value is £99,997.6. The contract period is from 4th May 2023 to 3rd May 2026 with a tender deadline on 31st March 2023. The procurement was carried out by Wyre Council located in Poulton-le-Fylde, England.

This tender for a UCaaS Contact Centre presents an opportunity for businesses, particularly SMEs, in the software package and information systems sector to provide their services. Businesses interested in providing tailored solutions for contact centre services under a selective procurement method should consider bidding for this contract. The buyer, Wyre Council, emphasizes the importance of quality service provision and timeliness in fulfilling the requirements of the contract.

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Notice Information

Notice Title

UCaaS Contact Centre

Notice Description

.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3f995eeb-5d75-4da8-91ad-f7305b82916f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9d882b0e-e28d-4560-bd8c-9a471d2d4883
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£99,997 Under £100K
Lots Value
Not specified
Awards Value
£99,997 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 May 20232 years ago
Submission Deadline
31 Mar 2023Expired
Future Notice Date
Not specified
Award Date
2 May 20232 years ago
Contract Period
3 May 2023 - 3 May 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WYRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
POULTON-LE-FYLDE
Postcode
FY6 7PU
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD44 Lancaster and Wyre
Delivery Location
Not specified
Local Authority
Wyre
Electoral Ward
Breck
Westminster Constituency
Fylde

Supplier Information

Number of Suppliers
1
Supplier Name

8X8

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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