Award

Corporate Contact Centre Implementation

BARNSLEY METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

13 Aug 2020 at 12:25

Award Notice
Summary of the contracting process

The Barnsley Metropolitan Borough Council has completed a direct award tender for the "Corporate Contact Centre Implementation," valued at £83,000. This project falls within the IT services sector, specifically in consulting, software development, and Internet support. The implementation is located in Yorkshire and the Humber, and the contract period will run from 30th November 2020 to 29th November 2025. The procurement process has reached the award stage, with the contract awarded on 13th August 2020 to Vidafone Limited.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) interested in IT services and contact centre solutions. Businesses specialising in consulting, software development, and support services would benefit from engaging in such contracts, especially those with experience in public sector projects or similar implementations. The awarded contract provides a platform for growth and collaboration within the industry, offering potential partnerships that could enhance service delivery and customer engagement for public-sector clients.

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Notice Information

Notice Title

Corporate Contact Centre Implementation

Notice Description

Implementation of Contact Centre

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4025ab4d-904c-4cb0-8f7f-d14ae74411e9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b884cef3-e322-4223-8a87-dd50ea821f07
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£83,000 Under £100K
Lots Value
Not specified
Awards Value
£83,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20205 years ago
Submission Deadline
12 Aug 2020Expired
Future Notice Date
Not specified
Award Date
12 Aug 20205 years ago
Contract Period
30 Nov 2020 - 29 Nov 2025 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BARNSLEY METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BARNSLEY
Postcode
S70 2DR
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE33 Barnsley
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Barnsley
Electoral Ward
Central
Westminster Constituency
Barnsley North

Supplier Information

Number of Suppliers
1
Supplier Name

VIDAFONE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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