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Customer Identification and Verification Services

Financial Services Compensation Scheme Limited

This public procurement record has 1 release in its history.

Award

25 Nov 2025 at 10:09

Award Notice
Summary of the contracting process

The Financial Services Compensation Scheme Limited has initiated and completed a procurement process for "Customer Identification and Verification Services" under a G-Cloud 14 Call Off Agreement, focusing on financial systems software. This procurement, conducted in London, ended its tender period on 30 April 2025 and entered a contract with LexisNexis Risk Solutions UK Limited, commencing on 1 May 2025. The contract, valued at £127,500, was awarded through a selective procurement method as a call-off from a framework agreement. The services aim to enhance identity verification processes, aligning with the company's strategic goal of a seamless customer experience.

This procurement presents strong growth opportunities for businesses specialising in financial systems and identity verification services. Small and medium-sized enterprises (SMEs) geared towards software development and data analysis within the financial sector could find this contract highly beneficial. The framework call-off approach favours firms with existing expertise in comprehensive identity checks and those capable of integrating complex datasets to meet the buyer's needs for a multi-layered verification system. Businesses that can deliver enhanced security solutions swiftly and efficiently will be well-positioned to engage in similar future opportunities.

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Notice Information

Notice Title

Customer Identification and Verification Services

Notice Description

G-Cloud 14 Call Off Agreement, Lots 1-3. An identification service that enables the FSCS to have increased confidence in verifying an individual's identity whilst supporting a frictionless customer journey. Providing a multi-layered check and screening against a variety of positive and negative datasets, the service assists with verifying and authenticating identity documents and identifying risks.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-406017fe-23c9-41cb-a143-0b4a0e7c9e19
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6bc4266b-ca67-480e-afaa-2796c5c8509f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48442000 - Financial systems software package

Notice Value(s)

Tender Value
£127,500 £100K-£500K
Lots Value
Not specified
Awards Value
£127,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Nov 20259 months ago
Submission Deadline
30 Apr 2025Expired
Future Notice Date
Not specified
Award Date
1 May 20251 years ago
Contract Period
1 May 2025 - 30 Apr 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Financial Services Compensation Scheme Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC3A 7QU
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Portsoken
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

RELX (UK) Limited t/a LexisNexis

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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