Award

Customer Service Centre Platform

DVSA - DRIVER AND VEHICLE STANDARDS AGENCY

This public procurement record has 1 release in its history.

Award

29 Nov 2023 at 09:26

Award Notice
Summary of the contracting process

The DVSA - Driver and Vehicle Standards Agency has awarded a contract for the Customer Service Centre Platform, a telecommunications system procurement, with a total contract value of GBP 1,295,191.48. The procurement method involved in this selective tender was calling off from a framework agreement. The contract period spans from June 6, 2022, to July 5, 2025, located in Nottingham, England. The tender closed on February 21, 2022.

This awarded tender presents an opportunity for businesses, especially those in the services industry, to engage with the DVSA and potentially collaborate on providing telephony solutions. Small and medium-sized enterprises are particularly suited for this opportunity. Vodaphone Ltd was successfully awarded the contract, indicating the potential for similar businesses to participate and secure contracts in future telecommunications initiatives by the DVSA.

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Notice Information

Notice Title

Customer Service Centre Platform

Notice Description

The authority has varied the provision for the telephony solution for the Customer Service Centre Platform.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4084fb98-a723-4943-b44a-c26db0d95568
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6b8f773f-0795-41d4-a47a-5edb97e62186
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32524000 - Telecommunications system

Notice Value(s)

Tender Value
£1,295,191 £1M-£10M
Lots Value
Not specified
Awards Value
£1,295,191 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Nov 20232 years ago
Submission Deadline
21 Feb 2022Expired
Future Notice Date
Not specified
Award Date
2 Jun 20223 years ago
Contract Period
5 Jun 2022 - 5 Jul 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DVSA - DRIVER AND VEHICLE STANDARDS AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG2 1AY
Post Town
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
Not specified
Local Authority
Nottingham
Electoral Ward
Meadows
Westminster Constituency
Nottingham South

Supplier Information

Number of Suppliers
1
Supplier Name

VODAPHONE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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