Award

Traditional & Inbound Telephony Services

THE GUINNESS PARTNERSHIP LIMITED

This public procurement record has 1 release in its history.

Award

11 Apr 2019 at 10:23

Summary of the contracting process

The procurement process involves The Guinness Partnership Limited seeking to provide Traditional and Inbound Telephony Services, with a contract value of £549,437. This procurement falls under the services industry, specifically in telecommunication, and has concluded awarding the contract effective from 3 January 2019 until 2 January 2022. The procurement method was selective, executed through a framework agreement under the Crown Commercial Service RM1045 Network Services. The tender was officially awarded on 15 December 2018, with all processes being completed before the tender period end date of 6 September 2018.

This tender presents significant opportunities for businesses operating in the telecommunication services sector, particularly those capable of providing comprehensive solutions for traditional fixed telephony and broadband services. Companies specialising in telecommunications infrastructure, customer service support lines, and related technology are well-positioned to compete for similar contracts, enabling them to expand their client base and secure long-term revenue through ongoing support agreements with reputable organisations like The Guinness Partnership.

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Notice Title

Traditional & Inbound Telephony Services

Notice Description

Guinness has circa 1000 traditional fixed telephony lines across the estate. The majority of lines are used for lifts, fire alarms and door entry systems. We also have 57 Business Broadband lines that are outside our wide area network and used for things like heating systems and general connectivity. We also require two Non-geographic (NGN) 0303 numbers that customers use to contact us for The Guinness Partnership and Guinness Care and Support. The current cost of the NGN equates to PS111k annually. The provision of services was procured under and will be governed by Crown Commercial Service RM1045 Network Services Order Form, Call-off and Framework terms. The contract start date is 03 January 2019.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-408c09f5-d816-43fc-a527-29902763e7d6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5364afe2-1759-4efa-9476-fb568683ce5d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

Notice Value(s)

Tender Value
£549,437 £500K-£1M
Lots Value
Not specified
Awards Value
£549,437 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Apr 20196 years ago
Submission Deadline
6 Sep 2018Expired
Future Notice Date
Not specified
Award Date
15 Dec 20187 years ago
Contract Period
3 Jan 2019 - 2 Jan 2022 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE GUINNESS PARTNERSHIP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 3FG
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified

Local Authority
Camden
Electoral Ward
Regent's Park
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

DAISY COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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